Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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As employers experiment with all kinds of new incentive plans in an effort to motivate workers, gainsharing has proven particularly effective.
Managing an employee who is either hot or cold
Your two bosses can hardly stand each other, and you're in the middle.
Some managers hire temps and then pray that the newcomers don’t get too far behind or make too many mistakes. But there’s a better way.
Your employees want a more casual work environment, but you feel this looks unprofessional to clients.
When you give a performance appraisal, begin by providing a straightforward overview of how the employee’s doing.
You can’t help it. Without trying, you form opinions of others. When managing your staff, the big question becomes, “Are my impressions correct?”
Quiet employees are often excellent workers, but you may want to break through their silence and encourage them to share ideas and update you more regularly on their progress. If you find it hard to get them to open up to you, don’t keep trying to launch conversations.
Savvy managers have exceptional “b.s. detectors.” They usually know when someone is lying to them, and this insight give them a more accurate sense of an individual’s character.
An interview with Frank Carney, co-founder of Pizza Hut
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