Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Issue: Many organizations don't reap the full financial benefits from their employee-assistance programs (EAPs) because employees underuse them. Benefits: When fully used ...
A 54-year-old supervisor's management duties were handed to a 48-year-old employee. The supervisor sued under the Age Discrimination in Employment Act. A federal appeals court tossed out the case. Reason: The ...
Issue: Retaining the best employees should be a high priority for your organization as the economy picks up. Benefits: Reduces recruitment and retraining ...
Issue: More employers are offering domestic-partner benefits to both same-sex and opposite-sex couples. Benefit/risk: Such benefits can provide a good recruiting tool, but thorny legal and tax issues must be ...
Issue: Choose the software that best suits your organization's needs. Benefits: Involving managers in the evaluation process not only helps you find the most appropriate software, it prompts them to ...
Issue: What you don't say in a job-offer letter may be just as important as what you do say. Risk: Fired employees may try to use poorly written job-offer letters ...
You need to be careful when writing up employees for disciplinary reasons. That’s because how you document the problem can cause problems if an employee files a lawsuit. To protect yourself and the organization, follow these guidelines when documenting employee discipline: 1. Be consistent. Don’t write up one person for a behavior that you ignore […]
Issue: Imaginative cash rewards are the key to successful employee-referral programs. Benefit: Employees hired through employee referrals have higher retention rates. Action: Read below to gauge whether your rewards ...
Issue: New managers need your help, especially in their first three months. Benefits: Smoother management transitions, and they'll see you as an asset rather than as a nuisance. Action: ...

Companies usually are liable for injuries caused by workers who are "acting within the scope of employment." You're not liable when they cause injuries on their own free time. But what about gray areas, when workers run personal errands while on company business?

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