Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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An interview with Rick Smolan, the photojournalist behind the best-seller A Day in the Life of America
If you’re leading a training session with your staff, follow adult learning principles to ensure that everyone absorbs your main points.
If you want to convince a resistant colleague to listen to you, appeal to her in a straightforward, reasonable manner. Don’t resort to GAS—guilt, anxiety or shame—as a way to get her to agree with you.
You never appreciate a good performer until you’ve fired a bad performer. That’s because bad performers take so much time and attention to manage.
Until recent years, the first rule of smart hiring was, “Match the right skills with the right job.” But today’s managers know that attitude counts more than skill when they fill most job openings.
In most polls of employees, working for an overly bossy boss ranks among the worst management traits. A manager who suffocates you by bearing down on your every move and intruding on your ability to think and act independently can drain your energy and leave you gasping for freedom.
The authors of Semper Fi (Amacom, 1998) are convinced that managers can boost their leadership skills by borrowing tips from the Marine Corps.
When you want to persuade others to side with you, it helps to select the proper context within which to couch your remarks. By framing comments in a way that increases your listeners’ receptivity, you can pry their minds open and earn their approval.
If you tend not to like certain employees, you may fall into the trap of blurring the line between their unpleasant personalities and the merits of their ideas or the quality of their work product.
Dealing with an employee who longs to break the rules.
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