Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Big companies employ "customer relationship management" (CRM) software to track and categorize service and sales records.

He may be a pompous windbag, but Donald Trump in “The Apprentice”  does provide a weirdly accurate playbook for aspiring leaders.
A perfect life coach listens carefully, distills your goals and holds you to meeting them. That means much of the booming trade in life coaches is about time management: keeping you focusing on what matters.
Bad news is a given, but how you deliver it is not.
When your meeting drags on, focus attendees with this simple call to arms:
Develop the habit of stating something significant or unique in the first sentence of all your letters, memos, reports and presentations.

Practice these three “higher ground” roads to success:

The most visionary leaders spend the least time committing their visions to paper and the most time living them, says leadership trainer Jim Collins.
In most lines of business, it’s better to be a doer than a waffler. But former House Majority Leader Dick Armey puts a finer point on the issue.
Sometimes, you have to jolt productivity upward by halting it.
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