Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Most employees crave feedback, both good and bad.
We talk to lots of CEOs, and we like to ask, “How do you get the most from your people?” They often reply, “I just leave them alone and let them do their work.”
When your company earns fat profits and spreads the wealth among employees, it’s easy to motivate them. But during a retrenchment, when layoffs or setbacks make it hard for employees to care about work, everything gets tougher. Without a budget for bonuses or room for promotions, you’re left without some standard motivational tools.
You might be making it easier for headhunters to steal your best employees. If you allow your organizational charts and company directories to get loaded onto the Web, you invite trouble.
Before you try to persuade people, you want them to respect you. Establishing rapport helps.
If you and an employee disagree about his work quality, strip away judgments and focus on measurable results. Arguing over subjective factors won’t solve anything. You’ll both insist you’re right, and that will spark antagonism and defensiveness.
Twenty years ago, few managers used the word “accountability.” Now it’s common knowledge that everyone must be held accountable to produce results.
A range of new technological tools now helps managers accommodate disabled employees.
You can use the Internet to educate your team about what your competitors are doing.
Beware of a probe recently launched by the Equal Employment Opportunity Commission.
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