Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Your organization downsized last year, closed its telemarketing center and hired an outside call center instead. This year, sales slumped 6 percent. Around the water cooler, folks are saying it’s because “management” fired the experienced phone reps.

 Treat failure as temporary setback.

The personal items in your office contribute more to your leadership than you realize. 

Look at people who are doing what you really want to do and ask: “If they’re doing that, why can’t I?” 

It’s a simple way to protect your bottom line against currency fluctuations. 
 Do you have personal motivation and the need for for support?
When it came to leading a Major League baseball team, former Houston Astros manager Larry Dierker pursued this simple philosophy: “My high school coach used to say you can lead a horse to water but you can’t make him drink. The first thing is to identify the ones that will drink.”   
 A spiral-bound notebook by your phone might help the other party "remember" the conversation.
In certain desperate times, you can plan only your first move carefully. Then, you must count on yourself to handle whatever comes up.   
Successful music writer and performer Missy Elliott clearly has a large creative streak. But working as a producer for the stars (Whitney Houston, to name one) is what earned her reputation as an executive leader.