Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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You want to encourage teamwork, so you organize employees in small groups and let them solve problems. That’s not enough. You must take steps to foster trust and collaboration if you really want your participants to produce outstanding results.
When your employees love their jobs and exceed their goals, managing them is easy. But when they miss their targets, your task gets harder.
You may know more than your employees, but that won’t matter much unless you can explain things well. As jobs become more specialized, your talent for helping others understand complex ideas and apply what you tell them takes on greater importance.
Make sure your new hires know you expect three core attributes.
Every 18 seconds someone is injured at work, says the American Red Cross. So be prepared.
When star workers quit, don’t sever your relationship. Keep them apprised of the news at your company.
On the first day that you assemble a new team, plan every detail of the meeting.
Many small businesses are adding mandatory arbitration clauses to their routine customer contracts.
An employee quits, and you instantly shift your focus to finding a replacement. That’s fine, as long as you don’t overlook the exit interview.
One of the most important but vastly overlooked aspects of good management is telling employees how they’re doing. Many workers operate in the dark, wondering whether the boss loves or hates them.
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