Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
The father of Total Quality Management and Six Sigma, Joe Juran, became a guru of industry because he saw what nobody else did: the high cost of product defects. One thing Juran didn’t see that everybody else did: his own arrogance.
“Wisdom is the daughter of experience,” wrote Leonardo da Vinci (1492-1519), possibly the most brilliant artist and thinker who ever lived. Luckily, da Vinci left us his instructions on converting experience into wisdom:
The U.S. president known as a fierce fighter, Indian hater and hothead—Andrew Jackson—actually used wallpaper to help him lead the country. Wallpaper?
While trading pelts in Newfoundland, a young Clarence Birdseye noticed the way Inuit Indians froze fish by laying them on the ice, where they froze almost instantly. He also noted that the cooked fish remained tender and flaky—almost as good as fresh.
At age 15, Billie Jean King (then, Billie Jean Moffitt) and her classmates were assigned to write a scene from their futures. Here’s what she turned in:
Formula One Grand Prix drivers, like successful executives, have the passion to reach the top of their professions. Yet, even within this elite group, only a tiny percentage take the winner’s stand.
When a legal crisis erupts, your organization will rely heavily on an attorney.
The Talmud, an ancient Jewish text, tells us that everything we do affects everyone around us. This story illustrates the point:
Parallels between climbing a mountain and leading your organization to the top abound. Here’s one: Before you reach the summit, you have to pass through an intensely competitive “death zone.”
Buddhists believe that the greatest masters of pottery, Kung Fu and other arts never forget how they felt on the day they began their studies. Here’s how to adapt that “beginner’s mind” to leadership: