Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Diplomacy is a quality that can help front-line managers be more effective — and get ahead. How diplomatic are you? Take this quiz and find out:
"The ability to think and act on your feet. The talent to respond to changing circumstances. The facility to change circumstances to fit needs. Superior idea generation and brainstorming skills. Speed and flexibility in crisis management. Spontaneity ... " Does this sound like a recipe for your team's success?
Many managers wince at integrating contingent workers into teams with "real" employees. But there's no reason why contingent workers should contribute any less to your team's success than any other employees.
You want to squeeze the most value from your technology training dollars. But short of gazing into a crystal ball, you aren't quite sure how to predict your future training needs. Try this step-by-step approach to identify the best areas to invest your training dollars.
Noncompete agreements are easier signed than enforced. So your noncompete restrictions must give the person a "reasonable opportunity" to pursue a livelihood in his or her chosen field.
What's considered ...

"That's the last straw. You're fired."

You may have said those words yourself, but unless you've correctly documented the fired employee's "earlier straws," you may be opening up yourself for a lawsuit.

Maintaining a performance file or log may sound time-consuming, but the time is well worth it at the end of an employee's review period. Rather than relying on memory, you can refer to a long list of concrete examples. Evaluating performance becomes as easy as adding up the numbers.

Merchandise motivates sales staff more than cash because it offers "trophy value," a constant reminder of the achievement, says a new Incentive Federation survey of executives from small and large businesses.

For many U.S. taxpayers, "March Mad-ness" has nothing to do with college basketball. It's all about dashing around gathering receipts, filling out forms, meeting with your tax guru and hoping you'll emerge victorious in the 1040 game.

This year is a good time to review your overall safety program, especially if your accident and injury rates haven't dropped in recent years.