Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

You may have a high IQ, but that won’t lift the collective IQ of your colleagues. The best way to make everyone smarter is to let employees exchange ideas without fear.
You ask an employee to set aside 30 minutes next Friday for a private meeting. Naturally, he wonders what’s up. Don’t keep him guessing.
Q. I started a new job five months ago. It’s the first place I’ve worked where people routinely yell, scream and slam doors—it’s the corporate culture. I’m not used to this and I find it stressful. How can I cope?
Q. What’s the best way to handle criticism in performance reviews?
Q. When I have to train a new hire, I’m not very patient, so I tend to skip over a lot of little things. What should I do?
Q. My boss often asks me to pick up executives at the airport. I resent that. How can I dump this on someone else's lap?
Advice on how to handle these sticky situations at work...
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Many companies have a policy of merely confirming an ex-employee’s dates of employment. Asking for opinions about performance may be fruitless
Help your staff work smarter by breaking your instructions into three stages.