Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Q. About two months ago, my boss asked me to do a project. I’m too busy to get started, and he knows it. Is there a way out?
Never schedule training on a Monday. That’s often the most hectic day of the week.
Some managers communicate authority by displaying aggressive body language, such as putting their arms on a desk and leaning into a seated underling. But there are better ways to assert yourself than to invade someone’s space.
Smart managers flash their temper on occasion. But they never lose control.
You think you’re doing a bang-up job. But does your boss agree?
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Advice on how to handle these sticky situations at work...
Rather than rush to discipline an employee, find out first whether he realizes his mistake.
Smart managers may give employees a financial stake in the business by doling out stock options, incentive bonuses or other rewards. But that’s not enough.
Don’t be turned off by the book’s title. The Street-Smart Entrepreneur (Addicus Books, 1998) is actually a great book for managers in large organizations as well as bootstrapping business owners. The author, Jay Goltz, levels with us about how to manage staff, hire winners and stick to a budget.