Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

You ask an employee to set aside 30 minutes next Friday for a private meeting. Naturally, he wonders what’s up. Don’t keep him guessing.
Q. I started a new job five months ago. It’s the first place I’ve worked where people routinely yell, scream and slam doors—it’s the corporate culture. I’m not used to this and I find it stressful. How can I cope?
Q. What’s the best way to handle criticism in performance reviews?
Q. When I have to train a new hire, I’m not very patient, so I tend to skip over a lot of little things. What should I do?
Q. My boss often asks me to pick up executives at the airport. I resent that. How can I dump this on someone else's lap?
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Advice on how to handle these sticky situations at work...
Many companies have a policy of merely confirming an ex-employee’s dates of employment. Asking for opinions about performance may be fruitless
Help your staff work smarter by breaking your instructions into three stages.
When an employee comes to you with a problem, put it in perspective before you scurry to solve it.