Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Preparing for a strategic planning meeting? Think SWOT: strengths, weaknesses, opportunities and threats.
A boss praises you for a job well done. As much as you may want to prolong the moment, don’t.
Many business coaches are high-priced consultants. Save the money by turning your staffers into coaches.
If you want to lift employees’ performance, express faith in their abilities and emphasize how much they can gain by giving a better effort.
It’s easy to laugh at a boss’s mistakes. But don’t be so quick to assume you could do a better job.
How to handle a variety of situations involving confrontation in the workplace
If you have doubts about job candidates, say near the end of the interview, “I question whether you’re qualified for this job."
Front-line workers notice when you don’t address them by name.
Ask each employee for the name of a family member or friend so you can spread good news.
It’s not easy straddling the line between disciplining employees and nurturing them.