Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

When criticizing, avoid “you.”
“It’s not my fault. It’s Jan’s fault.”
An interview with James J. Treacy Jr, TMP Worldwide's Chief Operating Officer
A United Parcel Service (UPS) worker broke into a profane tirade at two supervisors in a dispute over his check. When he refused to stop, the HR director dismissed him on ...
Business consultants are increasingly advising clients to buy crime insurance. Employees are more likely to rip you off, and technology is ...
Although Congress has debated the idea, no federal law specifically prohibits job discrimination based on an employee or applicant's sexual orientation. Employees ...
Don't sit around watching the door in fear of an inspection by the Occupational Safety and Health Administration (OSHA). Knowing your rights and how to handle the inspector ...
You’re desperate not to lose people in this tight labor market. Even your mediocre performers seem irreplaceable. Fair enough. But people still make mistakes and someone has to set them straight.
How to respond to a number of uncomfortable situations involving confrontations in the workplace
A reader tells us she has a nickname for her boss, “Two-fer.” “He always wants me to do two things for the price of one,” she says.