Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Make sure speakers know that you’re concentrating on their remarks by identifying the most important words you hear.
You’re leading a staff meeting and you want to convey some important facts. Here’s how to ensure they sink in.
Rather than open your presentation with a tired joke or long anecdote, survey the audience.
With legal eagles watching your your key points every move, it’s now more important than ever to treat all employees fairly. But even the bestintentioned managers can fall into playing favorites and using double standards.
How to get your office communicating.
An interview with Jerry Kaplan, Egghead.com CEO.
Winners don’t take their image for granted. They continually polish their communication skills to reinforce their confidence and leadership.
Good teachers say they’re always learning from their students.
New managers often regard the most talkative, confident employees as the most intelligent members of the team. That can be a faulty assumption.
When someone or something breaks your concentration, you can react one of two ways: stay broken or resume your work.