Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

In recent weeks your once-reliable employee has become inconsistent and erratic.
An interview with Richard Haasnoot, head of Procter & Gamble's advertising department
Replace “What you need to understand is ...” with “Here’s my opinion.”
Get in the habit of telling employees, “Here’s what I admire about your performance.”
Despite mounting turnover at your company, you stay put. But you’re starting to reconsider your loyalty as arrogant newcomers get special treatment and higher pay.
After complaining to her store manager several times about harassment, Gabrielle Breda decided to resign and sue rather than take her complaint up the chain of command. Company policy ...
With legal eagles watching your your key points every move, it’s now more important than ever to treat all employees fairly. But even the bestintentioned managers can fall into playing favorites and using double standards.
How to get your office communicating.
Make sure speakers know that you’re concentrating on their remarks by identifying the most important words you hear.
You’re leading a staff meeting and you want to convey some important facts. Here’s how to ensure they sink in.