Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Do you need a visa and a passport when you travel to Mozambique? Yes, you do.
The only guaranteed way to keep people from wasting time in your organization is to stop wasting time yourself.
How did the iPod MP3 player—not a computer—become Apple’s defining product over the past three years?
At its headquarters in Tokyo, Honda Motor Co.’s leaders stock their product-design teams with laypeople who know nothing about technology.
Take a customer-service tip from Rob Bell.
Issue: Following correct protocol when investigating harassment complaints. Risk: Courts will slap organizations with big punitive damage awards ...
Your employee records are a gold mine for identity thieves. How should you secure them? A new Society for Human Resource Management survey says 95 percent ...
Managers are often maddened when employees blame co-workers when things go awry. Here's the strategy one manager used to deal with an employee's buck-passing:
It didn't take a psychic to figure out that Aura and Viktor were attracted to each other. They have the same interests, mutual friends, similar goals. So you, their manager, were not surprised to learn they were dating ...
There's almost always room to improve the way you work. And if you involve your team members from the outset in the process of change, it'll be more likely that the team will accept and embrace the outcome.