Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Sir Frank Williams began building race cars more than 30 years ago and won his first world championship in 1979. Since then, he’s won eight more world championships, and his drivers have clinched the Drivers World Championship seven times.
“I’m hard pressed to think of a trend that [Estée] Lauder started,” writes fashion insider Grace Mirabella. Nonetheless, Mirabella heaps praise on Lauder’s unparalleled cosmetics empire.

Learn from the last samurai, Saigo Takamori, who’s still revered in Japan 120 years after his death for his courage, simplicity and fairness.
In high-stakes negotiations, sitting across the table from your opponents ends the signal that you are enemies, not collaborators who are looking for solutions that meet both your needs.
As part of your performance reviews or progressive discipline process, you probably ask for the employee's signature to acknowledge the issues discussed and actions taken. What if that document is likely ...
Make sure you train employees how to lodge work-related complaints with the company. The benefit: A clear complaint procedure provides a defense if employees lodge informal complaints outside of your process. ...
THE LAW. While you're not required to conduct exit interviews with departing employees, federal employment laws do govern how you must handle certain information heard during such meetings.
For ...
Issue: Are your employee-leave policies too stingy, too generous or just right?
Benefit: Knowing how your organization compares to others helps you attract and retain top employees.
Action: Review ...
Somewhere along the line, you will en-counter poor-performing employees who whine, assign blame, watch the clock or drag down morale. These types might improve with counseling, but the odds are they won’t. Why, then, might you hesitate to fire such people? Here are four lousy excuses for not imposing proper discipline: 1. “I need him.” […]
Issue: Some young, entry-level hires have the attention span of a gnat. How can you possibly train them?
Risk: Failing to properly train rookie employees on the right work habits ...
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