Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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As part of your performance reviews or progressive discipline process, you probably ask for the employee's signature to acknowledge the issues discussed and actions taken. What if that document is likely ...
Make sure you train employees how to lodge work-related complaints with the company. The benefit: A clear complaint procedure provides a defense if employees lodge informal complaints outside of your process. ...
THE LAW. While you're not required to conduct exit interviews with departing employees, federal employment laws do govern how you must handle certain information heard during such meetings.
For ...
Issue: Are your employee-leave policies too stingy, too generous or just right?
Benefit: Knowing how your organization compares to others helps you attract and retain top employees.
Action: Review ...
Somewhere along the line, you will en-counter poor-performing employees who whine, assign blame, watch the clock or drag down morale. These types might improve with counseling, but the odds are they won’t. Why, then, might you hesitate to fire such people? Here are four lousy excuses for not imposing proper discipline: 1. “I need him.” […]
Issue: Some young, entry-level hires have the attention span of a gnat. How can you possibly train them?
Risk: Failing to properly train rookie employees on the right work habits ...
Issue: The 2003 upturn in HR salaries picked up pace in 2004.
Benefit: Such robust pay growth provides more bargaining power with your boss and on the open market.
...
Issue: Performing an HR department audit to gauge your organization's compliance and lawsuit risks.
Benefit: Head off legal action, streamline your HR processes and earn kudos from the boss for ...
Issue: A new law simplifying the federal government's definition of "dependent" will make your benefits compliance more complex.
Risk: A greater threat of noncompliance and tax penalties.
Action: Check ...
Are you letting your bad habits derail your efforts at leadership? Take this quiz and see if you're keeping those counter-productive impulses in check.