Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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At Zingerman’s Roadhouse, a popular Michigan restaurant, the weekly sales figures are not a big secret. All 50 em­­ployees gather to discuss the results—and brainstorm on how they can help each other exceed those numbers in the week ahead.
Female executives in emerging nations have had more success breaking the glass ceiling, according to Grant Thornton’s 2014 “Women in Business” report.
A lot of leaders often have a hard time asking for feedback. Are you one of them?

Stephen Poloz runs the Bank of Canada, the nation’s central bank. As a central banker, Poloz scrutinizes economic models to predict movements in the global financial system. But Poloz doesn’t just rely on data that he gleans from his computer screen. In addition to scanning models, graphs and economic indicators, he also gathers evidence by interviewing actual people.

If you want to be effective, when you delegate can be as important as what you delegate. Follow this advice to time your directions just right. 
When researching and collecting data about toxic workplaces, which eventually led to his co-authoring the book Rising Above a Toxic Workplace, Paul White discovered three distinct symptoms of a toxic workplace:
When you think of troublesome types, the social butterflies in your office might not come to mind. After all, their friendly, bubbly natures liven up the workplace. Still, they can cause some problems.
Don't let fear and worry derail your projects just as they are beginning. Create a “worry list” the next time your team takes on a new task or project.
What do you do when employees’ personal issues are affecting their work performance? While understandably you may not want to discuss personal issues with employees, you can’t ignore them.
If fears of up to half of your best workers packing up and leaving aren’t keeping you awake at night—maybe they should be. You should be talking to your best workers to discover how to keep them aboard.
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