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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

To get Swedish commuters to take the stairs instead of the escalator at a metro stop, they turned the staircase into a giant keyboard, complete with sound. How can you use the same ap­­proach to change people’s behavior at work?

Gen. George Washington never hesitated to use young talent. Example: Henry Knox, who grew up poor and uneducated, became recognized as a military authority. In 1775, Washington saw that Knox had supervised construction of impressive ramparts north of Boston, made him a colonel and gave him a seemingly impossible task—moving heavy artillery 300 miles, which Knox achieved.

Is having birthday cake in the break room becoming a bit stale? Break out of the rut when it comes to celebrating staffers' birthdays with these ideas:
HR professionals are often among the first to know that big organizational changes are on the way. If you learn about an upcoming merger, don’t spill the beans, but do diplomatically prod managers to complete all pending performance evaluations.
Once in a while, promotions just don’t work out. Someone who was great at one job might bomb at another. That’s especially true if the new job involves different skills and talents. Don’t let past performance make you hesitate to discipline.
New to the organization, an executive set out from the start to show that he was open to ideas from his team. Deep down, he suspected the group had some knowledge that it hadn’t shared. So he knew the first step was to create an open culture where employees felt safe enough to speak up.
You’ve got vision, while the rest of the world wears bifocals. If that bit of swagger sums up your leadership style, you’ve got something in common with Butch Cassidy. Here are some other techniques that could help you, just like Cassidy, keep the rest of the world one step behind.

When Ingvar Kamprad founded IKEA in 1943, he didn’t sell furniture. He sold a variety of goods, including wallets and jewelry. Yet, IKEA became a worldwide success at selling simple, inexpensive assemble-it-yourself furniture through a series of shrewd distribution and positioning moves on Kamprad’s part.

Mabel Yu was a fairly low-level em­­ployee at Vanguard. But in 2009, Vanguard named Yu its analyst of the year. Here's why.

What makes an employee productive? Unproductive? “The key factor you can use to make employees miserable on the job is to simply keep them from making progress in meaningful work,” say researchers Teresa Amabile and Steven Kramer.