Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Building trust is a lot like building a house of cards: It takes a long time to create, but doesn’t take long for it to come tumbling down. A broken promise or betrayed confidence can erode trust very quickly.
The key to being a strong leader is positive values and a positive outlook.
If you ask people to list the traits of effective leaders, many would assume that it pays to be helpful, compassionate, generous and trusting. But those characteristics could also describe frail, weak-willed leaders. Pleasant personalities do not necessarily make great leaders.

Eric Schmidt joined Google as its CEO in 2001. Even though the company was already a smashing success, he knew his job wouldn’t be easy. Schmidt, 61, understood the risk that founders take when hiring an outsider as CEO. Clashes can occur as founders chafe at the CEO’s decisions.

Here’s how to navigate this tricky work problem—without wrecking the relationship.

The traits that served Dick Costolo well during Twitter’s early years did not help him once it became a public company. His background did not prepare him to run a huge global business with investors clamoring for stable growth.

Ken Chenault knows it’s tough to forge connections with over 50,000 employees. But that doesn’t stop the longtime CEO of American Express from trying.
Often managers feel caught between a rock and a hard place. Challenged to meet organizational goals in a tough economic climate, they push teams to do more and watch the stress levels rise.
Tech visionary John Mauchly wrote a paper in 1941 that led to the first modern computer: the Electronic Numerical Integrator and Computer, or ENIAC, a device that used electricity to “think.”
When it comes to motivating employees, most would-be leaders do their best to excite everyone. But you cannot motivate everyone no matter how hard you try.
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