Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Jim Collins studied 11 high-performing companies while writing his best-seller, Good to Great. He observed that great leaders boil down complex issues into action steps by asking these three questions:
Apply these two gems of negotiating wisdom from a classic source:
Even liberals may come to regard the late William Rehnquist as one of the best U.S. Supreme Court chief justices of the century. Reasons: His moderation and efficiency, his fairness and good nature helped him get along with ideological opponents.
Issue: Most people remain silent in the face of minor disrespectful incidents at work.
Risk: Your silence can be interpreted as acceptance of the other person's behavior, leading to major ...
Issue: New government rules will let older employees work part time while receiving some of their pension benefits.
Benefit/risk: That could help you retain older employees but may heap large ...
Issue: Some employers have begun firing employees who smoke and refusing to hire job candidates who do. Should you do the same?
Benefit/risk: Corporate smoke-outs can reduce your health costs ...
Issue: Executives are reluctant to approve training unless they can prove that it will pay for itself many times over.
Benefit: By providing the CEO with legitimate return-on-investment (ROI) figures, ...
It's hard to have a healthy team unless the members trust each other and the enterprise, and both of those require trust between the team and its manager. Take the following quiz to find out if you're trustworthy.
Tempers flare all the time in the workplace, and managers need to know how to quickly calm down employees whose anger gets out of hand. Here's a step-by-step strategy you can use:
As a front-line manager, you can tell firsthand when you've made a good hire or not. Right? Well, it depends. If you're trying to help your enterprise assess its overall "quality of hire"—that is, to measure the effectiveness of its recruiting and staffing strategies—then you need to focus on metrics that capture why you think a new hire is or isn't successful.
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