Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Layoffs that aren't handled well can trigger lawsuits, particularly if workers feel they weren't treated fairly. But a recent survey shows that businesses are taking many steps to ease the impact. ...
Rick managed two engineers with the technical know-how to move up in the firm. But all their peers disliked them.
Nine out of 10 employees daydream in meetings, so make your sessions come to life.
Like it or not, your staff looks to you for comfort during these harrowing times. They don’t expect you to calm all their fears. But they do want you to listen and serve as a shock absorber.
Now’s not the time to crack down on employees’ expressions of patriotism.
When you’re promoted to the giddy heights of senior management, don’t gloat. Acknowledge your limitations from Day 1.
When your boss asks for an update on a project that you and your employees are working on, reinforce your leadership with a good answer.
A few days after Sept. 11, I saw a TV interview with Howard Lutnick, the CEO of Cantor Fitzgerald. The guy was distraught—crying and burying his head in his hands.
Working Smart readers know about leadership. They’ve learned how to share a vision and motivate their troops to carry it out. But on Sept. 11 some managers in the World Trade Center redefined leadership.
During a merger or acquisition, senior executives typically huddle behind closed doors trying to produce synergy in the combined company. Meanwhile, front-line managers try to keep good employees from quitting, while promoting teamwork among shellshocked workers.