Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Matt Emerzian offers one good reason not to dread Mondays: “It represents a day for all of us to do better, to be ­­better.” How might you challenge those you lead to embrace Emerzian’s philosophy?

At school, they call it bullying. In corporate America, you might recognize it as executive hubris. The effect is the same: The person in charge shuts others down, leaving behind a demoralized culture. What makes some leaders do it?

When he started out, John Mackey just wanted to make a living selling wholesome food. But the founder of Whole Foods Market had been on a quest for some meaning and purpose in life, and Mackey found them in what he calls becoming a “conscious capitalist”—that is, focusing on purpose rather than profit.

Do you know the difference between change fatigue and change resistance? They may seem indistinguishable, but they have radically different outcomes.
CEOs need to accept feedback and modify their behavior, says Deborah Farrington, founder and general partner at StarVest Partners. Through her venture capital firm, she has invested in about 70 companies and taken a long look at hundreds of others. What does she look for?

Some ideas on getting candid feedback: To verify whether you’re hearing the truth, put mechanisms in place such as ombudsmen, hotlines and surveys. To encourage open dialogue, have lunch with small groups of employees ...

The chief purveyor of hip-hop culture saw opportunity everywhere, even in the earliest days of rap. “You’d be happy to work with somebody,” he says, “but nobody wanted to work with you.” Since then, Simmons has made millions launching businesses nobody else believed in across media, fashion and banking, all catering to an underserved market.

The worst thing you can say to a CEO is "You'd better read this" and hand over a big, thick document. I expect you to summarize it for me and highlight what's most important. I'm paid to make hard decisions; I need my managers to crystallize those decisions for me and give me a bal­anced, well-reasoned interpretation.

Most HR professionals assume that a warning letter isn’t an adverse employment action and there­­fore can’t be the basis for a lawsuit. And that’s largely true. But if the warning letter also mentions restrictions on how well the employee will be rated at evaluation time, there may be trouble.

The argument rages as to whether big or small companies are better catalysts for innovation. Economist Joseph Schumpeter argued both sides, saying in 1909 that small companies were more inventive, but in 1942 that big firms have more incentive to invest in new products because they can scale up quickly to big demand.