Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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The author of the new book Uplifting Service has a simple outline for winning a complainer's business forever.
It’s clear that reducing employee turnover is a smart management strategy. Here are six ways to do that.

"I like a battle of ideas because I think the best will win," says David Brain, president and chief executive of EPR Properties, and a leader more interested in the truth than being right.

Tom Magliozzi, who died in November 2014, co-hosted the radio show “Car Talk” with his brother Ray. The two of them got away with a ton of cornball shtick because of their deep knowledge about why machines work.
"I think working from home two days a week would be a really good move for me," Vicky told Fred after some not-quite-unnoticed nervous squirming in her seat. She really wanted this ...

As a corporate executive, Jackie Barretta led many technology teams. Some of those employees feared for their jobs. In one team meeting, Barretta entered the room a few minutes early. Anxiety engulfed the group ...

While routines definitely have their place, too much of the same-old-same-old creates a stagnant environment in which workers are content to operate on autopilot. How do you fight that?
There are at least five good reasons to involve your team in the hiring process.

When you rise to the top of your organization, you may think you’re infallible. But just because you run the show doesn’t mean you know it all. The 43 American presidents can attest to that.

Maybe it’s surprising that the CEO of ­Victoria’s Secret, a $6.7 billion global brand, grew up as a farm girl in Oklahoma. Maybe, but it shouldn’t be. The important thing about CEO Sharen Jester Turney is that she has the zest to try new things.
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