Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Once you receive a promotion into a management position, you likely will supervise the people who were once your coworkers and even friends. Follow these tips to handle the sometimes difficult—often awkward—transition:
When an employee is insubordinate, it’s important to address it right away. Take a stand and make it clear that you will not tolerate the behavior.
To motivate people who frequently don’t deliver, use these approaches.
Hold your ego in check ... Help employees like Lorne Michaels does ... Focus rather than going too wide.

Whatever game they’re in, leaders become targets. For Bobby Orr, one of the greatest hockey players ever, that meant opponents worked harder to stop him as he gained success.

What is the biggest error leaders make? Thinking they know the answers when they don’t.
Responding to a crisis tests a leader’s fortitude. Your ability to reassure employees and help them cope with fear and uncertainty can solidify your standing.
After co-founding an investment firm in 1971 and growing it into a $2 trillion giant, Bill Gross gained immense pride in his ability. But the co-chief investment officer of Pimco let his head get too big.
Wary of the power of social media as an outlet for public criticism, savvy leaders are trying to pre-empt negative buzz through careful preparation.

Can a company grow too big to ­manage? Based in India, Tata Consultancy Services has about 285,000 employees and $11.6 billion in annual revenue. Its CEO, Natarajan Chandra­­sekaran, faces a daunting challenge: main­­tain­­ing the firm’s fast growth without letting it balloon into a bloated mess.