Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Leaders have tremendous power to inspire and encourage, but some techniques actually undermine performance. Here’s Samuel Spitalli’s list of 10 no-nos:
Jim Collins studied 11 high-performing companies while writing his best-seller, Good to Great. He observed that great leaders boil down complex issues into action steps by asking these three questions:
Hopefully, you already take any discrimination or harassment complaints from minority employees seriously. But what if a white male blows the whistle about race discrimination he sees affecting his minority co-workers? ...
Terminating an employee who's out on FMLA leave isn't impossible. If you can prove that you would have fired the employee if he or she had been at work, you can ...
Employees who ask for and receive disability benefits may sometimes also ask for workplace accommodations for their disabilities. In some cases, they may be entitled to both; in other cases, not. ...
Issue: Most people remain silent in the face of minor disrespectful incidents at work.
Risk: Your silence can be interpreted as acceptance of the other person's behavior, leading to major ...
Issue: New government rules will let older employees work part time while receiving some of their pension benefits.
Benefit/risk: That could help you retain older employees but may heap large ...
Issue: Some employers have begun firing employees who smoke and refusing to hire job candidates who do. Should you do the same?
Benefit/risk: Corporate smoke-outs can reduce your health costs ...
Issue: Executives are reluctant to approve training unless they can prove that it will pay for itself many times over.
Benefit: By providing the CEO with legitimate return-on-investment (ROI) figures, ...
It's hard to have a healthy team unless the members trust each other and the enterprise, and both of those require trust between the team and its manager. Take the following quiz to find out if you're trustworthy.
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