Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Sept. 11 put a new kind of workplace violence on the radar screen, but the threat of verbal and physical attacks by co-workers, customers and spouses is still just as pressing ...
An administrative sales assistant at an insurance agency quit after learning that her personal phone calls were being monitored and recorded by her company through a hidden tape recorder. ...
Even if your company has avoided layoffs, it's still time to rethink whether your severance plan is achieving ...
Despite having applied for the position of route manager, Michelle Hennick was hired for the lower-level job of new account specialist for Schwans, a direct frozen-food seller. Hennick later sued the ...
Two pivotal Supreme Court decisions in 1998 gave employers a powerful new weapon to defend themselves when sued because of harassment by a supervisor. But recent rulings in a handful of ...
When a Dunkin' Donuts customer stormed away after an exchange with sales clerk Richard Ferguson, a supervisor followed and talked with him out of Ferguson's earshot. A few days later, Ferguson ...
A video services company fired Kent Furnish for poor job performance due to problems ranging from weak communication skills to frequent breakdowns of the systems he installed. Furnish claimed the company ...
Layoffs that aren't handled well can trigger lawsuits, particularly if workers feel they weren't treated fairly. But a recent survey shows that businesses are taking many steps to ease the impact. ...
Companies typically get a return on investment of $3 for every dollar they spend improving workplace safety. But new research shows many companies place too little priority on accident causes that ...

Even if you draft airtight employment policies and provide expert training, your company could still end up among the increasing number of businesses facing ...