Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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About 80 percent of Broadway musicals lose money. Jeffrey B. Seller is trying to change that. The 40-year-old producer of such quirky musicals as Rent and Avenue Q is leading—that is, dragging— Broadway into a new era of ticket pricing based on practices in other industries.
Choking is a two-part process that can hit whenever the stakes are high: You tell yourself that something will go badly. You then under-perform to ensure that your prediction comes true. How can you stop choking?
Positive leaders have a way of telling even sob stories in a way that reveals a silver lining. That’s called a “positive explanatory style.” To develop that style, take these steps:
Workplace drug testing's popularity has gradually fallen since peaking in 1996, when 81 percent of employers surveyed by the American Management Association (AMA) said they tested. By 2004, that percentage had ...
Some people are born leaders, but all of us can develop our competencies and be better leaders. To help identify your obstacles to leadership, answer "Yes" or "No" to the following statements:
As a hands-on manager, you're in the perfect position to fight boredom at work. This means you can head off the mistakes, missed opportunities, absenteeism and turnover that result when work becomes too routine. Here are some techniques to try:
If your people feel overworked, does it matter? And what can you do about it? The answers are "yes" and "more than you may think." Some insights and ideas:

When Dominic, your manager, calls you into his office with that "serious" expression on his face, you can't imagine what's up. "Are you aware that Wanda has been seeing Blaine socially?" Blaine had been your team's shining star for more than five years before leaving six months ago ...

When good workers seem to be simply going through the motions, it may be because they're riding on the career merry-go-round—wanting to try something new, but unable to get away from what they're already doing. Here are some questions to ask them:
Federal law says you must accommodate employees' religious practices or beliefs unless doing so would cause an undue hardship on the employer.
The key question: What's considered an "undue hardship" ...
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