Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
In his latest book, Why Decisions Fail,
scholar Paul C. Nutt analyzes 15 disastrous courses of action, from
Ford’s defense of the flammable Pinto to Disney’s ill-advised theme
park in France. In every one, leaders made clearly identifiable
mistakes that the rest of us can avoid.
If you’re in the habit of glossing over problems to help things run
smoothly, check out these cases of how telling the hard truth paid off:
Generations ago, they were called commandos or rangers. Today, they’re
called “special ops.” Throughout history, special ops units have adhered to the philosophy of
daring to do the impossible to achieve the extraordinary. How do you employ special ops? Apply the six principles of special ops:
If you’ve ever caught yourself saying— a bit defensively—“I was just
being honest,” rest assured that you’re not the only person to have
offended a colleague, customer or staff member with your candor. But effective leaders smooth out the rough edges of their candor, with these techniques:
People at varying levels of authority had to make many decisions as
Hurricane Katrina bore down on the Gulf Coast.
Unfortunately, too many opted to follow the chain of command instead of
doing what had to be done.
Retaliating against employees for filing harassment complaints is an obvious no-no. But that doesn't mean employees automatically earn a "Do not touch" label ...
You can't stop employees and low-level supervisors from comparing notes and speculating about management's motivations; the right to complain is practically ...
Issue: If an employee believes a boss's order is illegal, she can refuse to do it. And you can't punish her for that defiance.
Risk: You could run afoul of ...
Issue: Employees who are negatively affected by workplace discrimination can file lawsuits, even if they aren't the targets.
Risk: The EEOC is encouraging such whistle-blower suits, which opens a new ...
Whatever the reason for an employee's isolation from the rest of the group, you can't afford to let it continue. Your team's overall performance depends on your ability to help all team members feel comfortable enough to do their best.