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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Before hiring a promising job candidate, make sure he is as good in real life as on paper. An interview is the key time to verify claims on rÃ?sumÃ?s. Any ...
I’m a good manager—when I’m left alone. But I have a new boss who’s always contradicting me in front of my employees and generally butting in.
One of my employees is hypercompetitive. He can’t stand to lose, even if it’s coming in second in a company-wide contest.
I’ve got a great employee with one flaw. She mumbles on the phone.
Your boss asks you to head a prestigious project, and you can’t wait to accept. You know that as leader of a high-impact initiative, you can gain visibility and play an increasingly greater role. Just don’t overlook the downside.
Use language that shows your leadership, says author Sarah Myers McGinty.
When we ask Working Smart readers what challenges they face as managers, the issue of moving from a hands-on doer to a delegating leader often vexes them.
Anger appears to be on the rise in the workplace. Employees’ tempers are flaring more, leading to rudeness, yelling or worse.
I used to work for a CEO who seemed happiest when we were launching some costly new undertaking. Big expenditures excited him and made him feel like we were doing something.
Here’s an unwelcome trend: More higher-level employees, such as customer service managers, are being observed by their bosses as they perform their jobs.