Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

When you’re promoted to the giddy heights of senior management, don’t gloat. Acknowledge your limitations from Day 1.
When your boss asks for an update on a project that you and your employees are working on, reinforce your leadership with a good answer.
A few days after Sept. 11, I saw a TV interview with Howard Lutnick, the CEO of Cantor Fitzgerald. The guy was distraught—crying and burying his head in his hands.
Working Smart readers know about leadership. They’ve learned how to share a vision and motivate their troops to carry it out. But on Sept. 11 some managers in the World Trade Center redefined leadership.
During a merger or acquisition, senior executives typically huddle behind closed doors trying to produce synergy in the combined company. Meanwhile, front-line managers try to keep good employees from quitting, while promoting teamwork among shellshocked workers.
Prompted by the Sept. 11th terrorist attacks, many managers have changed their organization’s policies—from new security measures to data backup procedures and disaster recovery plans.
Twenty former Tennessee Valley Authority (TVA) employees won back overtime pay when they sued under the Fair Labor Standards Act. The workers successfully argued that they were wrongly classified as exempt ...
The Illinois toll authority settled Robert Merheb's discrimination charge by giving him a new job. The agreement also said that if Merheb committed any infraction, the employer would follow its progressive ...
Whether you have a work force of three or 3,000, any time you let a worker use your e-mail or Internet service, you're putting your company at risk for lawsuits and ...
Fight mild insubordination with frequent reviews.