Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

After being burned a few times early in life by “rogues of dubious character,” Benjamin Franklin started finding himself more attracted to practical, reliable folk.
Herb Brooks never aspired to anything more than leading the University of Minnesota Gophers to three national hockey championships.
Talking over people’s heads is the quickest way to stop an audience of nonexperts from listening.
Paul Farmer, a Harvard-trained doctor specializing in infectious diseases, spends most of his time sprouting health clinics in Cange, Haiti: the poorest region in the poorest country in the Western Hemisphere.
As a former Catholic priest who lived in a monastic community for 15 years, Kenny Moore has decided that the problems facing leaders are more spiritual than financial.
You may know that U.S. cyclist Lance Armstrong has won a record-tying five consecutive Tour de France races. The most grueling sporting event in the world, the Tour stretches 2,000 miles and three weeks, yet winners often beat their nearest challengers by only a minute or less.
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Send the message that you’re action-oriented by replacing ho-hum verbs such as “oversaw” and “headed” on your written correspondence with strong verbs such as “spearheaded,” “broadened,” “delivered,” “developed,” “expanded,” “generated,” “improved,” “innovated” and “maximized.”
Excellence guru Tom Peters says we learn the most and grow the fastest when we tryout lots of new ideas and kill them immediately if they don’t work out.
It looked like Muhammad Ali was about to meet his match in October 1974 against colossal fighter George Foreman. But he didn’t; Ali took the world heavyweight title away from the heavily favored Foreman—whose thunderous punches, some feared, would permanently injure or even kill Ali—and went on to defend it successfully 10 times.