Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

If your workplace still allows smoking, consider this: A New York jury awarded $5.27 million to a sales director of a modeling firm who claimed that secondhand smoke subjected her ...

THE LAW. Maintaining personnel files can be a chore, but it's the most important element in defending against claims from employees, ex-employees and regulators ...

A pair of recent Americans with Disabilities Act (ADA) rulings provide two important lessons for employers: First, have well-written job descriptions for each position ...
Issue: How to exert influence over people who don't report to you.
Benefit: Fend off bad ideas without developing a reputation as "difficult" or discouraging future good ideas.
Action: ...
Issue: Community colleges provide high-quality employee training at a reasonable cost.
Benefit: Employees learn new skills and feel more loyal to your organization ...
So, you're thinking about creating a program to help settle employee conflicts in-house. That's smart; a successful alternative dispute-resolution (ADR) program lets you identify and address problems while they're still manageable ...
Knowing why employees leave is crucial to finding the cause for turnover. And exit interviews can be a great tool to obtain that feedback. Use these tips to make the most of those meetings: Schedule it in advance. This sends the message that you take the exit interview seriously. Don’t squeeze it in as the [...]
A Muslim IT manager sued for national-origin discrimination, claiming that he was fired for what his supervisor considered poor personal hygiene, not poor performance. His evidence: The supervisor had confronted him ...
You’d think wanting your work force to look healthy and in reasonable shape would be good for business, especially if your employees work face to face with customers or clients. Not necessarily, if a recent court case is any indication.
Issue: Ordinary property-loss insurance may not protect you against cyber-terrorism.

Risk: Financial ruin, if you lose trade secrets or your credibility with customers is damaged.

Action: Talk to your broker about cyber-insurance.