Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Leaders have tremendous power to inspire and encourage, but some techniques actually undermine performance. Here’s Samuel Spitalli’s list of 10 no-nos:
Jim Collins studied 11 high-performing companies while writing his best-seller, Good to Great. He observed that great leaders boil down complex issues into action steps by asking these three questions:
Apply these two gems of negotiating wisdom from a classic source:
Even liberals may come to regard the late William Rehnquist as one of the best U.S. Supreme Court chief justices of the century. Reasons: His moderation and efficiency, his fairness and good nature helped him get along with ideological opponents.

"Well, of course, Davia didn't volunteer to help out with the end-of-year inventory," Aida tells you. "She's mad at you." You're surprised to hear this. "Why?"

Experts can't emphasize enough how important it is for managers to take an active role in helping employees get back to work after injury or illness.
Sir Alan Sugar, founder of Britain's computers-and-electronics giant Amstrad, offers advice that's more down-to-earth and useful than what's on offer in the various books spawned by Donald Trump and the U.S. "Apprentice."
Hopefully, you already take any discrimination or harassment complaints from minority employees seriously. But what if a white male blows the whistle about race discrimination he sees affecting his minority co-workers? ...
Terminating an employee who's out on FMLA leave isn't impossible. If you can prove that you would have fired the employee if he or she had been at work, you can ...
Employees who ask for and receive disability benefits may sometimes also ask for workplace accommodations for their disabilities. In some cases, they may be entitled to both; in other cases, not. ...
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