Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Issue: A new Supreme Court ruling ratchets up your vulnerability to federal age-discrimination lawsuits.
Risk: Employees no longer need to show a "smoking gun." Even policies that inadvertently discriminate can ...
Issue: As the work force ages, more employees are suffering age-related injuries that appear to be work related.
Risk: You may wind up paying, in insurance and workers' comp costs, ...
You may dread confronting employees face to face about performance issues. But employees are far more likely to accept your critique and commit to improvement if you present those problems in a fair, concrete and “problem-solving” manner. Use these six tips as a framework to guide your discussion: 1. Describe the problem in specific, nonjudgmental […]
Issue: The night-shift population is rising, and shift workers are logging more overtime hours.
Risk: Those dual trends damage productivity, causing more accidents and hurting employees' health, all of which ...
Issue: Gaining more value from your exit interviews.
Risk: Intelligence gathered often falls into a "black hole," so mistakes are repeated and legal land mines are overlooked.
Action: Ask ...
You're an enthusiastic manager of the new school, which means you do everything you can to encourage your team members to be self-starters and make decisions on their own. But ever since Lana came on board, you're wondering if the old "do as you're told" management strategy didn't have something to recommend it.
Over the years we've come to realize that if there's a perfect performance appraisal system, nobody knows about it. Here's some expert advice to help you avoid problems that seem to vex many managers:

Good managers plan for success in life as well as in business, and part of that planning should be setting personal goals and objectives that are important enough to motivate us to work hard and focus our energies. Assess your goal-setting strength with this quiz.

In light of the Supreme Court's recent landmark age-bias ruling, you should schedule time in the coming weeks to review your organization's policies, from hiring to compensation and layoffs, to find ...
One of your roles as a team leader is that of project manager. But like many of your leadership roles, this is one you can share with your team—and in the process, improve the quality of your own efforts while developing your team members' skills and competencies.