Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Issue: Court ruling makes it easier to win defamation suits stemming from poor job references. Risk: Thousands of dollars in defamation claims. Action: Limit the number of people authorized ...
If you’re ever hauled into court to testify in a case against our organization, what you say, and how you say it, can sink our defense or make our arguments float. And don’t forget: More than your credibility as a manager may be on trial; you could be held personally liable for your actions, if [...]
Issue: Firing someone who threatens a co-worker may be worth the risk of being sued for wrongful discharge. Risk: Wrongful-discharge claims versus serious injury or even death: Which would be ...
Every manager's dealt with demanding and unreasonable employees. But every manager's also dealt with workers whose demands are reasonable — but who are afraid to ask the boss (that's you) for what they need. Here are some ways you can help:
Changing an employee's problem behavior is always a challenge, but it's almost impossible if we resort to disciplinary action before understanding the problem. Take this quiz and find out how quickly you turn to discipline — and if that's too quickly.
As the economy slowly rebounds, many managers are getting ready to do something they haven't done in a long time — hire new workers. Are you out of practice?

Break times and meal times for hourly employees should be used for those purposes, not for work. And you should put that policy in writing.

Your organization's employees are its strongest—but most frequently neglected—resource in the battle against theft and destruction of its valuable assets.

Just one hip-hopping employee downloading tunes all day can sap your computer resources and expose you to legal problems, not to mention kill that worker's productivity.

If you're still handling payroll yourself, you know it's time consuming and prone to errors. So here's some good news: A new crop of online payroll services are popping up and—no coincidence—the costs are dropping fast.