Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Your organization isn't unionized, so you shouldn't care about the National Labor Relations Act (NLRA), right?
Wrong! The NLRA applies to all employers, including nonunion ones. And the law's impact ...
Issue: Strong communication with employees is a vital part of controlling health care insurance costs.
Benefit: Employees who understand the forces driving up their premiums are more likely to play ...
Issue: A solid return-on-investment (ROI) analysis helps your organization buy more for its training dollar. Benefit: ROI can help you prove, or disprove, that training is improving the bottom line. ...
Issue: Weigh and incorporate feedback on your ideas before "going public" with them.
Benefit: See the flaws in your plan, and spot opposition early on, so it, and your ...
Issue: Personal relationships between employees and their bosses are ripe conditions for legal trouble.
Risk: Any form of quid pro quo ("this for that") exchange of sexual favors for job ...
You’ve analyzed the data and completed the forms. Now you need to meet with the employee. While this is the part of performance reviews most managers dread, the session doesn’t have to be tense or uncomfortable. It can be a productive, enlightening and morale-boosting exchange. The key is to go into the review interview fully [...]
Issue: Workplace violence claims about 2 million victims each year. Risk: The resulting injuries and trauma translate to $13.5 billion in medical costs and 1.75 million days of work lost ...
If employees' on-site amorous actions are making you or their co-workers uncomfortable, don't be afraid to tell the lovebirds to withhold their romance for more private, off-premise moments. Courts will likely ...
No one likes to choose among employees for company-mandated layoffs. But if you're given this task, research and recommend choices with defensible reasons that you can back up. Don't manufacture termination ...
Reprimands and demotions are a normal part of managing people. But don't let supervisors take it a step further by broadcasting a reprimand to those with no reason to know.
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