Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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After combing through 14 years of research, here’s what Good to Great guy Jim Collins says about the art of making decisions:
After the battles of Shiloh and Vicksburg, when Ulysses Grant had developed fully as a general, he was called upon to resolve a crisis in Tennessee, where Chattanooga had become a trap for Union forces. Grant’s decisions underscored his competence, in these ways:
Adopt these principles, from leadership guru John C. Maxwell, to win over your people:
When an employee refuses to carry out an order, supervisors may automatically think such insubordination is worthy of discipline or firing. Not so fast! That initial response, punish the employee, may ...
There may be areas of your workplace that supervisors, and maybe even HR, rarely visit, such as locker rooms, loading docks and break rooms. But don't take a "hear no evil, ...
Issue: Hurricane Katrina's devastation woke up many employers to the need to revisit their disaster plans.
Risk: Even if you drafted a plan after the 9/11 attacks, you may find ...
Issue: Sarbanes-Oxley's focus on HR requires you to do more to help your organization comply.
Benefit: Helping your organization meet SarbOx mandates enhances your role as a strategic partner.
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"Coaching" doesn't mean telling people what they've done wrong; rather, it's telling your team members what and how they can do right.
Managers have the power to keep our people from being bored. Because we can help our team members see the purpose in what they do—how it helps the team, the enterprise, the world and each of us as individuals. In the battle against workplace boredom, we're the commanders.
You're the leader of a sales team that closes high-value deals every day, and you're justifiably proud of your team's consistent performance. But today, you're in a quandary, after a disturbing conversation with your top salesperson ...
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