Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Issue: Court ruling makes it easier to win defamation suits stemming from poor job references. Risk: Thousands of dollars in defamation claims. Action: Limit the number of people authorized ...
If you’re ever hauled into court to testify in a case against our organization, what you say, and how you say it, can sink our defense or make our arguments float. And don’t forget: More than your credibility as a manager may be on trial; you could be held personally liable for your actions, if [...]
Issue: Firing someone who threatens a co-worker may be worth the risk of being sued for wrongful discharge. Risk: Wrongful-discharge claims versus serious injury or even death: Which would be ...
Every manager's dealt with demanding and unreasonable employees. But every manager's also dealt with workers whose demands are reasonable — but who are afraid to ask the boss (that's you) for what they need. Here are some ways you can help:
Changing an employee's problem behavior is always a challenge, but it's almost impossible if we resort to disciplinary action before understanding the problem. Take this quiz and find out how quickly you turn to discipline — and if that's too quickly.
As the economy slowly rebounds, many managers are getting ready to do something they haven't done in a long time — hire new workers. Are you out of practice?
Sabrina, one of your newer and younger but better workers, has been absent twice this winter. Neither time did she call to alert you, as the company's "snow day" policy requires. Now you're supposed to dock her a day's pay and put a counseling note in her personnel file. But you don't want to ...
When you delegate, the task you see as a molehill may seem more like Mount Everest to the employee you ask to do it. Lack of confidence is just one of the reasons why employees can be daunted by the thought of delegation. Here's some sage advice from the pros that will help you help your team:

Your organization's employees are its strongest—but most frequently neglected—resource in the battle against theft and destruction of its valuable assets.

Just one hip-hopping employee downloading tunes all day can sap your computer resources and expose you to legal problems, not to mention kill that worker's productivity.