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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

You’re a manager, not a salesperson. But that shouldn’t stop you from applying tricks of the sales trade to sharpen your management style.
Go-getters stand out. They keep themselves visible without hogging center stage. And they ensure that once they produce results, their hard work isn’t forgotten.
I knew a guy with a great résumé. He had technical expertise, a nice mix of job experiences and a steady work history. He interviewed well, too.
Q. About two months ago, my boss asked me to do a project. I’m too busy to get started, and he knows it. Is there a way out?
You think you’re doing a bang-up job. But does your boss agree?
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Advice on how to handle these sticky situations at work...
Never schedule training on a Monday. That’s often the most hectic day of the week.
Some managers communicate authority by displaying aggressive body language, such as putting their arms on a desk and leaning into a seated underling. But there are better ways to assert yourself than to invade someone’s space.
Smart managers flash their temper on occasion. But they never lose control.