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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Years ago, as a smartass newcomer to the corporate world, my favorite joke was defining a manager as the person who sees visitors so everyone else can get the work done.
Q. Nine months ago, I took a smaller raise in return for a promise that I’d get better, higher-profile assignments. I was told that I could rise faster by proving myself in high-visibility jobs, so I agreed to forgo money for long-term gain. I’m still waiting for the chance to step out and get more exposure. How long should I wait?
Q. My boss is a strong-willed guy. You can’t win an argument; he has an answer for everything.
Q. Some of my employees are jealous because I’ve been rising fast here and bypassing a lot of well-liked people.
Jim Ericson, 63, runs one of the best life insurance companies in the United States: Northwestern Mutual. The Milwaukee-based giant is the country’s largest provider of life insurance. Its 2.8 million policyholders own more than 5 million policies. Readers of both Fortune and Worth magazines have selected Northwestern Mutual as their favorite insurance company.
Q. My boss is a motormouth. She wastes my time and I’m less productive because of it.
Every day, 2.2 million e-mails get sent. Many of them never get read.
Advice on how to handle these sticky situations at work...
Q. I’m 54 and feeling marginalized. Most newcomers are 20 years younger than me and they seem to get all the attention. They get invited to management meetings and get treated more seriously, despite my seniority. Am I being paranoid?
Some employees think like scientists. They process information by testing it. They like to graph data and diagram their theories. Hunches or unfounded assertions don’t hold water with them.