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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

You can’t teach courage. But you can set an example and support your employees’ efforts to succeed in the face of adversity.
You love your job—at least 80 percent of the time. But you dread certain aspects of it and wind up dwelling on what you hate.
If you notice your otherwise fine manager getting careless or making bad judgments, indirectly raise your concern by admiring a time when the boss didn’t take shortcuts.
When you’re finished explaining what must get done, ask employees, “What’s your first move?”
You can ask your staffers to do something, but that doesn’t mean they’ll do it
When speakers try to persuade you, they’ll usually go for credibility first.
That’s right—get rid of that silly box.
Coach employees using the Purpose-Ask-Reach agreement approach.
Change never lets up. And convincing your staff to embrace constant change keeps getting tougher.
Manage a team’s progress by asking workers at day’s end, “What did you do today?”