Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Issue: As the work force ages, more employees are suffering age-related injuries that appear to be work related.
Risk: You may wind up paying, in insurance and workers' comp costs, ...
You may dread confronting employees face to face about performance issues. But employees are far more likely to accept your critique and commit to improvement if you present those problems in a fair, concrete and “problem-solving” manner. Use these six tips as a framework to guide your discussion: 1. Describe the problem in specific, nonjudgmental […]
Issue: The night-shift population is rising, and shift workers are logging more overtime hours.
Risk: Those dual trends damage productivity, causing more accidents and hurting employees' health, all of which ...
Issue: Gaining more value from your exit interviews.
Risk: Intelligence gathered often falls into a "black hole," so mistakes are repeated and legal land mines are overlooked.
Action: Ask ...
You're an enthusiastic manager of the new school, which means you do everything you can to encourage your team members to be self-starters and make decisions on their own. But ever since Lana came on board, you're wondering if the old "do as you're told" management strategy didn't have something to recommend it.
Over the years we've come to realize that if there's a perfect performance appraisal system, nobody knows about it. Here's some expert advice to help you avoid problems that seem to vex many managers:
Gain a new perspective on how your organization really operates
Use quick “Got a second?” chats on the fly, rather than lengthy meetings, to stay on top of things.
Determine whether the people you’re considering promoting are ready to break with their current jobs
Resist the temptation to dismiss people with one-word labels