Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

"It's a fact of business life," writes professional speaker, consultant, and customer-service expert Peggy Morrow. "To keep your competitive edge, you must be constantly upgrading the quality of the service you offer." That's true regardless of what kind of "customer" you have or what kind of "service" you provide.
Issue: Resolving manager/employee disputes yourself can consume you. Benefit: Coaching employees to communicate more effectively with their managers will make them less dependent on you. Action: Learn coaching tips ...
Issue: This is prime office-pool season: the Super Bowl, followed by the NCAA basketball tournament. Risk: Betting pools can sap productivity, but the real danger comes from compulsive gamblers on ...
Issue: Poorly managed disability-management programs and rising costs can reduce your organization's profits. Benefit: By making disability programs more efficient, you boost the bottom line and your stature in the ...

C corporations offer better tax treatment for fringe benefits than S corporations. But don't avoid an S corporation election simply because of fringe benefits.

Office betting pools are like that five-mile-per-hour buffer above the speed limit—technically illegal but rarely enforced.

But while you probably won't face legal trouble for tolerating betting pools at your workplace, you could face other problems, including declining productivity and potential theft from a desperate, compulsive gambler.

If you hold sales contests, don't follow the crowd on structuring awards.

Short-term disabilities don't last as long at companies where employees report their disability claims quickly, according to a report by CIGNA Group Insurance.

Reports about the demise of family limited partnerships (FLPs) are greatly exaggerated.

The federal government is cranking up its workplace safety inspections, especially targeting repeat offenders and companies with unusually high reports of workplace injuries and illnesses.