Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

 Do you have personal motivation and the need for for support?
When it came to leading a Major League baseball team, former Houston Astros manager Larry Dierker pursued this simple philosophy: “My high school coach used to say you can lead a horse to water but you can’t make him drink. The first thing is to identify the ones that will drink.”   
 A spiral-bound notebook by your phone might help the other party "remember" the conversation.
In a meeting last year, CEO Jan W. found herself in an awkward situation. “My whole sales staff was talking and talking about an account that they thought was critical,” she says. “I didn’t know anything about the account, and I was too embarrassed to admit it.”
Ask most employees in industry what makes a great executive and they’re likely to say, “He or she should be able to do everyone’s job, only better” or “Our leaders should know more about our business than anyone else here.”  
Leaders stay levelheaded in the face of a crisis. Instead of panicking, they grasp facts quickly and make order out of chaos.
 

“This is your own business,” James Nordstrom tells his employees. “Don’t listen to us in Seattle. Listen to your customer.” 

Everybody, it seems, tells aspiring leaders to follow their passion. Not Thomas Stemberg.
Linus Torvalds makes an unlikely leader. The inventor of Linux, the open-source operating system now used by more than 18 million people, is disorganized and absent-minded.
Use this four-step method advocated by Robert Knowling, former head of high-speed Internet provider Covad Communications, to help your team build a vision of its success: