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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Q. About two months ago, my boss asked me to do a project. I’m too busy to get started, and he knows it. Is there a way out?
You think you’re doing a bang-up job. But does your boss agree?
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Advice on how to handle these sticky situations at work...
Never schedule training on a Monday. That’s often the most hectic day of the week.
Some managers communicate authority by displaying aggressive body language, such as putting their arms on a desk and leaning into a seated underling. But there are better ways to assert yourself than to invade someone’s space.
Smart managers flash their temper on occasion. But they never lose control.
Rather than rush to discipline an employee, find out first whether he realizes his mistake.
In the July issue, we suggested Jump.com as a useful Web site to help you manage a project team. Another effective tool is Yahoo! Messenger, a free instant messaging service (messenger.yahoo.com).
If you’re buried in paperwork, alert your employees not to copy you in on everything.