Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

In both large and small ways, we expect our teams to behave ethically. That's the easy part; the hard part is knowing how to respond to the many ethical questions and challenges we face.
A 54-year-old supervisor's management duties were handed to a 48-year-old employee. The supervisor sued under the Age Discrimination in Employment Act. A federal appeals court tossed out the case. Reason: The ...
Both team leaders and their team members dread the annual appraisal and struggle to make it valuable — especially as flexible job descriptions and team- and project-based workplaces have become the norm. You can get better results when you conduct appraisals if you acknowledge from the start what a performance-review system doesn't do.
Issue: Retaining the best employees should be a high priority for your organization as the economy picks up. Benefits: Reduces recruitment and retraining ...
Issue: More employers are offering domestic-partner benefits to both same-sex and opposite-sex couples. Benefit/risk: Such benefits can provide a good recruiting tool, but thorny legal and tax issues must be ...
Issue: Choose the software that best suits your organization's needs. Benefits: Involving managers in the evaluation process not only helps you find the most appropriate software, it prompts them to ...
Issue: What you don't say in a job-offer letter may be just as important as what you do say. Risk: Fired employees may try to use poorly written job-offer letters ...
You need to be careful when writing up employees for disciplinary reasons. That’s because how you document the problem can cause problems if an employee files a lawsuit. To protect yourself and the organization, follow these guidelines when documenting employee discipline: 1. Be consistent. Don’t write up one person for a behavior that you ignore [...]
It's not uncommon to realize that employees on Family Medical Leave Act (FMLA) leave aren't as productive as their temporary replacements. That puts you in the sticky situation of wishing you ...
Issue: Imaginative cash rewards are the key to successful employee-referral programs. Benefit: Employees hired through employee referrals have higher retention rates. Action: Read below to gauge whether your rewards ...