• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Rather than assign good-bad or right-wrong labels to what you hear, confirm your understanding in neutral language.
If you’re confused by an employee’s behavior, don’t let that stop you from speaking clearly.
Build rapport with employees by showing that you’re not all business all the time.
Many middle managers top out because they lack the ability to think like a CEO. For author Constantinos C. Markides, the key to moving up is to develop your strategic thinking.
You’re often privy to confidential information like impending layoffs or a corporate merger. As much as you’d like to tell your employees, you can’t. You must keep quiet until final decisions are made.
Turn your team into amateur sleuths.
Q. What’s the best way to make my boss aware of a colleague’s shoddy work? My boss seems oblivious, and it’s affecting my job.
Q. I’m disgusted with some strategic decisions my company’s top executives are making. I think they’re really being stupid. As a lowly manager, my opinion doesn’t carry much weight. What’s the best way for me to sound the alarm?
Tips for putting your best foot forward to get ahead
Fred Manske Jr. is the president and CEO of Purolator Courier, Canada’s largest distribution company with $1 billion in revenues and 13,000 employees. Yet despite all his power, Manske insists the key to getting ahead is to act like a humble servant.