Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Whether negotiating a deal or arguing your point, it’s much more effective to emphasize whatever you have in common with your opponent than the differences.
You may think of leaders as achieving incredible success in their careers, but true leadership is actually like a kaleidoscope of brilliant pieces reflecting a dynamic, balanced life.
Deliver a tighter presentation by dividing your notes into sections and assigning a time period to each. Example: “Company Background, 9:00 – 9:10,” “Current Company Priorities, 9:10 – 9:25.” Wrap up each section on time and move on to the next.
Reap the most from your network by deciding on a few things members can do for each other.
Keep tabs on former star employees by calling them at least twice a year.
Southwest Airlines co-founder Herb Kelleher tells the following story about acquiring tiny carrier Morris Air:


Make people feel capable, as well as challenged. Effective leaders develop people by delegating a steady diet of ultrademanding projects to them.
Here’s how the best leaders turn people into top performers:


These steps sound basic, but omitting one can kill any benefits you would’ve reaped from taking an important person to lunch.
Columbia Business School professor Michael Feiner remembers having a boss who would sort mail during their meetings. It made Feiner feel like an ashtray.