Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Maintain your effectiveness as a leader by resisting the temptation to flatter people, withhold information, lie or exaggerate past successes
Encourage “break the mold thinking” by asking team members to interview 10 people outside your organization about the challenges you’re facing
Break a negotiation deadlock by saying “In other words …,” then restating the other person’s position.
Make better decisions by devoting more time to understanding the viewpoints of those who don’t agree with you
In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the first appearance in England for what back then was America’s top entertainment act. The Palladium audience loved them … except for a few anti-American demonstrators in the balcony, who booed. The next day, several British papers carried headlines that read, “Martin and Lewis Booed.”
It remains an irony and a mark of Chief Joseph’s leadership that, although he carried no authority over anyone except his own small tribe, everyone considered him the great chief of the prosperous Northwest tribes known as the Nez Perce. Through broken treaties and broken promises, Joseph still stands as an icon of bravery, compassion and leadership.
During its Golden Age 2,500 years ago the city/state of Athens created democracy and produced some of the greatest art and architecture in history, yet could rise to military excellence when threatened. Here are some ideas for leading your organization toward that kind of durable greatness:
Leaders run a high risk of burnout as they move from one real-world challenge to the next. Stay strong by realizing that you need to continually learn and grow in three key areas:
Herman Edwards, newly named head coach of the Kansas City Chiefs football team, always had leadership in his bones.
Most people never heard of Gary Kelly until one of his planes slid off the runway at Chicago’s Midway Airport in December. But Kelly has been cleaning up after crashes for a while. For Kelly, leadership means getting the team behind you.
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