Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Arguably the most inspiring coach of all time, Vince Lombardi turned the also-ran Green Bay Packers into a football dynasty. Fortunately, Lombardi was not shy about expressing his leadership philosophy, which comes across strong and clear in these quotes:
Sometimes, you just have to manufacture an opportunity … even when it’s sitting right there in front of you. That’s the story of Michele Hoskins, a single mother of three who had read that the 1980s was to be the “decade of the woman” and knew she wanted to strike out on her own but didn’t even know what an entrepreneur was. She had to look it up in the dictionary.
Lack of candor can destroy your credibility. Perfect example: When former NFL player Pat Tillman died under fire in Afghanistan, his fellow soldiers knew almost immediately that they’d killed him by mistake. But in a stupid attempt to look good, the Army shushed its soldiers and told Tillman’s family that he’d died while storming a hill, shouting orders to his Rangers.
Procter & Gamble Chairman and CEO A.G. Lafley tells a tale of getting down to core issues when a valuable employee wants to leave. It happened when Lafley once resigned from P&G. His boss, Steve Donovan, tore up the letter of resignation. “Go home,” Donovan told Lafley.
Knowing how to delegate tasks to your team members is a critical management skill. It helps you develop your people while controlling your workload at the same time. But part of mastering this skill includes knowing when not to delegate.
As a front-line manager, you need to watch the bottom line—which means not only encouraging productivity but preventing waste. Here's a strategy for tackling the issue with your team.
Sometimes it seems like putting out fires is the most important task in our job descriptions as managers. How well do you handle crises that break up your workflow? Take this quiz and find out.
"We're living through a historically steep leadership learning curve. Unfortunately, we're learning from unbelievably poor examples of leadership." So writes consultant and leadership coach Dan Coughlin in his book, Corporate Catalysts.
In his book Corporate Catalysts, author Dan Coughlin identifies 20 leadership tools—"different ways to influence the way other people think. They are very simple ideas; that's the point. Being a great leader is not complicated." Here's a sampling:
You sigh and turn to Erin. "That was the registrar's office at State. Seems our boy Jason is not actually enrolled there—and hasn't been for two years."