Rather than training employees on 'soft skills,' it's best to hire people who already exhibit them. But determining an applicant's soft skills—such as personal accountability and a strong work ethic—is an inexact science.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Ask people who report to you to identify the greatest frustrations they face on the job.
You can reach difficult decisions up to 20 percent faster when standing instead of sitting, says research from the University of California.
Reason: Your competitors are shortening the length of time that new employees are eligible to participate in the 401(k) plan.