Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
During the poisoned-Tylenol crisis of 1982, Johnson & Johnson
incurred a vast financial loss by asking stores to destroy their
Tylenol inventories. Compare J & J’s response to that of Johns-Manville Corp., which
refused for years to admit that the asbestos it produced was killing
Now that the first generation of leading black executives—a few of whom
worked their way up the ranks during the civil rights era—has retired,
they’ve begun sharing their wisdom with the rest of us. Clifton Wharton, the first black CEO of a large company (TIAACREF),
inherited that wisdom from a friend who told him there’s more than one
way to press for civil rights.
How can you keep your team's work stress in check while still maintaining your edge and getting things done? Here are some ideas:
Many managers have likewise "never been very good at delegating." We feel it's not fair, or more trouble than it's worth, to ask others to do parts of our jobs. But becoming skilled at delegating helps us grow as leaders and demonstrate our own capabilities as managers.
Consultant Mike Staver says courage is a more critical leadership trait than ever. "In a harsh business environment, there are serious consequences for making the wrong move," he says.
Consultant and best-selling author Patrick Lencioni identifies five "natural but dangerous pitfalls" that stand in the way of team success. Are these problems on your team?
Over the long term, managers have a number of options for improving the performance of chronic slackers—or cutting them loose entirely. But in the heat of a crisis, the options are more limited.
What you do or don't do during periods of change determines how many good employees stick around, and what kind of attitude they will hold about the enterprise long after the cause of the difficult times has been forgotten. Here are some actions you can take that will make a big difference:
You probably can’t afford to hire an IT employee, and it’s expensive to pay tech consultants to repeatedly troubleshoot computer problems.
If your company has to transfer an employee, you may help by providing relocation services.