Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

When you work in an enterprise to which every position and every person is vital, the loss of any employee interferes with the workflow. It's important to close the gap as quickly as you can with minimum disruption.
Dan knew that in the long run, working with Andy was a better investment than starting over with a new hire. Here's the strategy he used to coach his promising but undependable worker:
In a recent survey by the Society for Human Resource Management, men ranked work-life balance as a higher priority than did women, and workers younger than age 50 valued it more highly than did baby boomers.
Executive coach Cal LeMon tells the following story about superior customer service:
The things you do in your nonworking hours offer important clues to your leadership strengths, skills and style.
You give an especially challenging assignment to someone on your staff. Then, everyone else grows envious and angry.
Until Ben Hogan began his rise to prominence in the 1930s, no professional golfer had ever improved his game so much by watching better players, then adopting their techniques and refining them.
For about three generations now, IBM has been training fresh batches of leaders straight out of college. Now, Big Blue’s got a brand new bag.


To bring a company legend to life, former Hewlett-Packard CEO Carly Fiorina created a list of principles invoking the story of how two buddies in a garage started the company.
Lord knows, leaders have never been models of perfection. Nobody illustrates that point better than Thomas Jefferson, Declaration of Independence author and third U.S. president.