Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Issue: How do you calculate overtime pay for employees who perform two separate jobs at separate hourly rates?
Benefit: New Labor Department rulings clarify this confusing part of wage-and-hour law. ...
Roslyn Courtney used to think leaders were aloof. What she discovered is that the best ones are down-to-earth, approachable, open and frank. “There shouldn’t be this mentality that the big, important person is on top and the little people are on the bottom,” says the researcher. Here are some other characteristics Courtney has pinpointed in leaders:
Although Native Americans in the late 19th century were fighting a losing battle, they still enjoyed moments of leadership. This is one of them.
When Kevin Rollins took over as chief executive at Dell last year, he arrived just in time to see profits begin to slump. Rollins could’ve blamed a saturated marketplace or other external factors. Instead, he decided that poor management was to blame. In a gutsy upside-down move to shake things up, he asked employees to review their bosses’ performance.

A new Tax Court ruling that allowed an employee to deduct education-related expenses opens the door for small business owners to do the same.

Gauge your people’s leadership potential by letting them drive you somewhere.
Assess the impression your people leave on customers and clients, with this simple exercise:
U.S. business leaders tend to be professional managers with fewer family and political ties than leaders elsewhere, says one Harvard business professor who’s studied the issue. Because of this relative independence from family and politics in business, the research indicates, Americans use a greater variety of leadership styles. Which one of these describes you?
After assuming command of a ship, Navy Capt. Michael Abrashoff spent his first days simply observing. He noticed that his young crew was smart, skilled and full of good ideas. Those ideas usually went nowhere, though, because nobody in charge ever listened to them. Here’s how aggressive listening helped both Abrashoff and his crew:
Stand out from other execs— who often hide behind e-mail and voice mail
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