Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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"If you're not good at relationships, you can and will fail." That's according to change-management consultant Morris R. Shechtman, author of Fifth Wave Leadership: The Internal Frontier. "When you care enough about people to invest in a caring, honest, challenging relationship with them, you breed accountability."
When you think of your people as winners and treat them that way, they are more apt to rise to those expectations and be competent, productive and self-starting. Are you expecting excellence from your team? Take this true-or-false quiz:
Resist the temptation to keep people who hate each other from working together.
Allow your people to surprise you with their talent and ideas
Reap the best return from available talent by limiting the number of people you assign to project teams.
Add a little extra assurance when assigning an important project
Use e-mail as Bill Gates does: to flatten the hierarchy in your department or organization.
Don’t fall back on excuses— someone hasn’t returned a call or provided some data you need—for not finishing something.
Many historians now agree that the late Pope John Paul II was a powerful force behind the fall of communism.
In his later years, Winston Churchill napped every afternoon, leaving these instructions: “Wake me only in the event of a crisis. I define a crisis to be the armed invasion of the British Isles.” The point: Leaders know the difference between a crisis and a routine setback. Do you?