Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Below, we list the nine key qualities people seek most in a leader, as research shows. Which qualities do you own?
Take a lesson in clear, concise communication from Gen. Ulysses S. Grant’s last letters to Confederate Gen. Robert E. Lee.
To show the power of action, motivational speaker Jack Canfield will hold up a $100 bill during his seminars. “Who wants this $100 bill?” he’ll ask.
Spare yourself the stress of thinking you can turn around troubled team members in only a meeting or two.
Energize your team with a quick meeting each Monday morning.
The “economy of force” principle is simple: Use your power skillfully and prudently so that you reserve your maximum force for the point of decision. Case history: Early in World War II, when England suddenly stood alone against the Nazis, Adolf Hitler figured he could squeeze the U.K. to death.
Start your creative juices flowing by finding a quiet place and reserving it exclusively for thinking.
Manage your expectations of newly formed teams with this Zen adage in mind:
Stand out from the pack of capable colleagues
Starbucks founder Howard Schultz credits leadership guru Warren Bennis with teaching him that becoming a great leader requires recognizing the skills and characteristics you don’t have and hiring people who do have them. “Best advice” from other leaders:
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