Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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By 1810, Napoleon’s occupation of Spain had deteriorated into what he would call his “Spanish ulcer.” With help from England and Portugal, local insurgents resisted more than 300,000 French soldiers occupying Spain. The rebels managed to force a French retreat and occupy the hills controlling the roads to Seville and Cordoba. The division charged down this road in the high sierra, headed straight for a band of French soldiers commanded by a truly remarkable officer: Capt. Cyr Billot.
Robert Hopkins, a pilot and photographer during World War II, could have settled for being one of many photographers assigned in 1945 to the Yalta conference in the Crimea, where the three main Allied leaders would shape the postwar world. Instead, being crowded out of prime shots by some 30 Russian photographers led the young Hopkins to assert his leadership skills.
Studying the great things that other organizations are doing is good. But identifying and spreading internal best practices is an even better way to achieve great results in your organization.
Ever so slowly, brothers Michael and Brian McMenamin have built up their pub chain, McMenamins, to 50 locations across Oregon and Washington. But profit isn’t the point: it’s having fun. Starting with Oregon’s first brewpub in 1985, the brothers created the McMenamins chain to indulge their passions for art, history, food, drink and conversation.
Close the gap between the leader you are and the leader you want to be, with this four-step exercise:
Close relationships between your organization and its vendors or partners probably are thought of as a good thing. But here are a couple of pitfalls you should know about:
The Body Shop founder Anita Roddick once said that any mother who’s dealt with two kids and one piece of candy could negotiate any contract. Here are rules for both work and family leadership from some prominent leaders:
Leaders stick by their friends through thick and thin, right? After all, loyalty is a good thing. Or is it?
IBM has always been known for its leadership training. So, why did it decide to rewrite its own book on leadership? In 2002, incoming CEO Sam Palmisano decided that the Internet really did change everything, and Big Blue’s leadership model would have to change.
In 1805, Meriwether Lewis and William Clark came to an unexpected fork in the Missouri River. According to all the intelligence the explorers had received, this river wasn’t supposed to exist. Facing a pressing decision, Lewis and Clark started gathering facts on which to base their eventual decision. Ultimately, Lewis and Clark were correct, largely because they used these tactics:
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