Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
You don't want to play den mother to your employees, but a new trend gaining publicity may put you in that role. So-called "workplace bullying" is no longer something you can shrug off. If you see it, you'd better try to stop it.
If you operate businesses in Mexico or Canada, check out a new Web site that discusses the workplace safety rules of each country.
If your employees work long hours and odd shifts, expect more scrutiny into your efforts to keep those workers healthy and safe.
Don't accept your 401(k) vendor's fees lying down: Renegotiate those fees at least once a year.
Big companies employ "customer relationship management" (CRM) software to track and categorize service and sales records.