Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Former New York Mayor Rudy Giuliani had been working on a book about leadership for months. Then, within hours of the Sept. 11 attacks on the World Trade Center, Giuliani summoned up these principles:

Legend had it that even the son of Zeus couldn’t capture the Rock of Aornos near the Indus River in Persia. Everybody considered it impregnable.

Las Vegas—If you aren't assertive at work, you're stuck in a dead end, warns Mildred Saunders.

Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.

Las Vegas—If you asked Linda Eller-bee what she would be doing in five years, she would have gotten the answer wrong throughout her life, she says.

Can supervisors be guilty of retaliation if they give a mostly positive performance review? Yes, it's possible.
As the following case shows, if an employee views any part of her ...

Las Vegas—Issuing snap judgments of those who annoy or irritate you adds to the stress you experience, argues Richard Carlson, author of Don't Sweat the Small Stuff at Work (Hyperion).

If your organization's turnover rate hasn't picked up recently, it's only a matter of time. That's the message of
a new Society for Human Resource Management survey that says 75 ...
In her new book, Contagious Success: Spreading High Performance Throughout Your Organization, Susan Lucia Annunzio identifies three characteristics that "consistently distinguish high-performing workgroups around the world."
Issue: Are you sabotaging your own career by making the following easily avoidable mistakes?
Risk: Too much "tunnel vision" (focusing on your own department, your own goals, etc.) makes you ...