Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Issue: Don't always rush in to solve employee problems for managers; sometimes, just listening is the best course.
Benefit: Effective listening casts you in the role of coach, encouraging managers ...
When handled effectively, reviews can be a tremendous help in closing the gap between what your employees do and what you need them to do. But a number of things can get in the way of an effective review.

Las Vegas—The most negative opinions you hear at work may be coming from—surprise!—you. Listen closely to what you tell yourself and others, and then slash the negative attitudes that hold you back.

If it's unusually quiet in your office while you're reading this, it's probably the week between Christmas and New Year's, when most businesses slow down.

Look for the deeper reasons why people leave your organization. Use these exit-interview questions to smoke out chronic problems:
What can you learn from Google? To obsess about producing the very best product, and never to become lazy, arrogant, complacent or “evil.” In more concrete language, here’s what that vision statement means:
Charismatic CEO Carlos Ghosnhas driven Nissan’s historic turnaround with a simple leadership strategy:  State a lofty goal, and expect everyone to meet it.
New York chef Marcus Samuelsson combined traditional Swedish cooking with ingredients from around the world to create novel dishes that made his restaurant famous.
“All the first-rate decision-makers I’ve observed had a very simple rule," says Peter Drucker:  “If you have quick consensus on an important matter, don’t make the decision. Acclamation means nobody has done the homework.”
When we joined a highly placed financial exec for lunch at the company cafeteria recently, we learned a leadership lesson when she asked a friendly cashier, “So, what’s on people’s minds today?”