Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Managers may dread performance re-views, but employees are more receptive to them than you think. In fact, 77 percent of employees polled by staffing firm OfficeTeam said they consider performance reviews ...
There's no better way to find out how well your team is performing (and whether you're getting better or worse) than by asking the people you serve. Whether these customers are inside or outside the organization, they can provide more important information than any other possible source.
Think about the amount of information and records that you maintain about employees. Now, think about the valuable information you possess about your clients and customers. Do you treat those two ...
It's not that hard for an apparently solid team to break apart into a collection of cliques. Here's how you can stop this problem before it starts:
Issue: Learn the top brass's priorities, and then match them up with your HR projects.
Benefit: By showing how your work helps the big bosses meet their goals, you become ...
Until a few months ago, you and your team were on great terms—very cooperative and mutually motivated. In recent weeks that closeness has begun to evaporate ...
Issue: You often need people to act or decide quickly, even if they don't report to you.
Risk: When people avoid making decisions, it can slow you down and reflect ...
Issue: OSHA "dramatically" increased the number of its most serious kind of violations that it handed out in 2004.
Risk: Negative inspection results can trigger big fines and sales-killing publicity. ...
Job reviews shouldn’t be paper-moving programs that return zero value. Here are five symptoms that warn of trouble in a supervisor’s appraisal process, according to Joan Rennekamp, HR pro at the Denver law firm of Rothgerber, Johnson & Lyons: 1. Employees are unpleasantly surprised by the ratings. Performance appraisals shouldn’t contain surprises. They should be […]
It happens to top male managers with the best of intentions: You evaluate a poor-performing female employee and, instead of citing her problems straightforwardly, you unknowingly ignore or soft-pedal them. This is a fairly common problem. Research indicates that male managers give female employees performance reviews that are not as forthright as those they give […]