Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Manage your expectations of newly formed teams with this Zen adage in mind:
Stand out from the pack of capable colleagues
Starbucks founder Howard Schultz credits leadership guru Warren Bennis with teaching him that becoming a great leader requires recognizing the skills and characteristics you don’t have and hiring people who do have them. “Best advice” from other leaders:
John Rutter is a renowned composer and conductor based in England. Although he’s sunny in both disposition and musical inflection, he also sets rigid requirements and usually manages to elicit a more powerful performance than even the chorus members thought possible.
The gentle, highly paid Marshall Goldsmith says leaders “are waking up to the new reality that they can’t be SOBs and get away with it.” If you think you can improve yourself, here are Goldsmith’s four golden rules, at a lower rate than the $17,000 per gig he usually charges:
At first glance, the federal Age Discrimi-nation in Employment Act (ADEA) appears pretty straightforward: It protects people age 40 and older from employment discrimination based on their age. But the law isn’t as simple as it appears; it affects managers in everything from questions asked in job interviews to assigning job duties. Here’s a description […]
Issue: How do you calculate overtime pay for employees who perform two separate jobs at separate hourly rates?
Benefit: New Labor Department rulings clarify this confusing part of wage-and-hour law. ...
Roslyn Courtney used to think leaders were aloof. What she discovered is that the best ones are down-to-earth, approachable, open and frank. “There shouldn’t be this mentality that the big, important person is on top and the little people are on the bottom,” says the researcher. Here are some other characteristics Courtney has pinpointed in leaders:
Although Native Americans in the late 19th century were fighting a losing battle, they still enjoyed moments of leadership. This is one of them.
When Kevin Rollins took over as chief executive at Dell last year, he arrived just in time to see profits begin to slump. Rollins could’ve blamed a saturated marketplace or other external factors. Instead, he decided that poor management was to blame. In a gutsy upside-down move to shake things up, he asked employees to review their bosses’ performance.
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