Don't accept your 401(k) vendor's fees lying down: Renegotiate those fees at least once a year.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Big companies employ "customer relationship management" (CRM) software to track and categorize service and sales records.