Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Whether you're a new manager or a veteran trying to develop your own team members, it's important to remember: Before you can act like a leader, you need to think like a leader. Here's some advice you can take to heart.
Issue: Don't always rush in to solve employee problems for managers; sometimes, just listening is the best course.
Benefit: Effective listening casts you in the role of coach, encouraging managers ...
When handled effectively, reviews can be a tremendous help in closing the gap between what your employees do and what you need them to do. But a number of things can get in the way of an effective review.

Las Vegas—The most negative opinions you hear at work may be coming from—surprise!—you. Listen closely to what you tell yourself and others, and then slash the negative attitudes that hold you back.

If it's unusually quiet in your office while you're reading this, it's probably the week between Christmas and New Year's, when most businesses slow down.

Las Vegas—If you aren't assertive at work, you're stuck in a dead end, warns Mildred Saunders.

Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.

Las Vegas—If you asked Linda Eller-bee what she would be doing in five years, she would have gotten the answer wrong throughout her life, she says.

Can supervisors be guilty of retaliation if they give a mostly positive performance review? Yes, it's possible.
As the following case shows, if an employee views any part of her ...

Las Vegas—Issuing snap judgments of those who annoy or irritate you adds to the stress you experience, argues Richard Carlson, author of Don't Sweat the Small Stuff at Work (Hyperion).