Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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It seems simple to set rules regarding punctuality, expect workers to follow them, and resort to discipline when they don't. But often, tardiness is a symptom of bigger problems that, left unaddressed, will keep you from ever getting people working on time. Here's what to do:
Savvy managers, therefore, go to great lengths to get the right number of hard-working, talented, motivated and positive people on their team. This won't guarantee success, of course, but it will make important goals a lot easier to accomplish. Here are some guidelines to help you staff your team for top effectiveness:
Find out what people are saying about your organization.
Save time and effort by not trying to convert everyone to your viewpoint.
Show your people that you value them by displaying photos of them on the job.
Granite Rock, maker of natural stone products, doesn’t accept product returns. Yet, the Watsonville, Calif.-headquartered company pleases every customer. How is that possible?
Notre Dame University football coach Charlie Weis met in September with a very sick 10-year-old named Montana Mazurkiewicz. Weis asked the boy if he could do anything for him. He asked to call Notre Dame’s first play in Saturday’s game.
You may not realize it, but you use physical signals to “read” people’s thoughts. You often can tell if people are lying to you, for example. As you listen to their words, also listen for:
Force-feed your creative thinking by following science fiction writer Ray Bradbury’s formula:
Streamline your efficiency by catering to your “angels”
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