Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Starbucks founder Howard Schultz credits leadership guru Warren Bennis with teaching him that becoming a great leader requires recognizing the skills and characteristics you don’t have and hiring people who do have them. “Best advice” from other leaders:
John Rutter is a renowned composer and conductor based in England. Although he’s sunny in both disposition and musical inflection, he also sets rigid requirements and usually manages to elicit a more powerful performance than even the chorus members thought possible.
The gentle, highly paid Marshall Goldsmith says leaders “are waking up to the new reality that they can’t be SOBs and get away with it.” If you think you can improve yourself, here are Goldsmith’s four golden rules, at a lower rate than the $17,000 per gig he usually charges:
Although Native Americans in the late 19th century were fighting a losing battle, they still enjoyed moments of leadership. This is one of them.
When Kevin Rollins took over as chief executive at Dell last year, he arrived just in time to see profits begin to slump. Rollins could’ve blamed a saturated marketplace or other external factors. Instead, he decided that poor management was to blame. In a gutsy upside-down move to shake things up, he asked employees to review their bosses’ performance.
Most leaders think they need to flaunt some grand vision to win over employees, but it ain’t necessarily so, says Tom Davenport, author of Human Capital.
At the end of the 19th century, Buffalo Bill Cody built the most famous Wild West show the world has ever seen … and laid the groundwork for the entertainment business as we know it today. Here’s how he did it:
Managers can take steps to stop employee burnout before it starts. Check your skills with this self-assessment.
THE LAW. The 1935 National Labor Relations Act gives employees the right to organize, bargain collectively and strike. In the 1940s, Congress
tried to correct union abuses of power by ...
Issue: Safety-conscious companies look beyond the bottom line.
Benefit: In addition to reducing costs and boosting morale, safety can be promoted as a recruiting tool to applicants.
Action: Reduce ...