Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

At age 30, Dave Haynes has worked his way up from mowing lawns, driving a bus and supervising water safety to become an international sales rep for Federal Express. Now, he’s exploited his longtime status as a “grunt” in The Peon Book, a new guide for clueless bosses who forget what it’s like on the front lines. Haynes always thought business books “don’t ever give it to managers straight,” so, he wrote one himself. Some Peon highlights:
Knowing when to persist and when to walk is one of the trickier decisions leaders face. Samuel Massie had to do both during his career as a leading American chemist.
Your inspiring idea has already won over your head and heart. But will it make it in the marketplace? Tip the balance in your favor by being ready to answer these questions:
How many leaders personally ride herd on training? Very few. Yet, Andy Grove, former president of Intel and now board chairman, says supervising company training is one of the most important tasks any leader can assume.
Some leaders are overconfident in their own ideas and refuse to listen to others. It’s a leadership trap many people fall into the higher they rise. Here are some effective ways to avoid it:
Lift the spirits of those who are having a bad day by tossing a few encouraging words their way.
Unearth hidden information while negotiating by altering the time line.
Evaluate your people’s aptitude by analyzing the documents they write.
Hard knocks can teach you as much as great experiences can. But to unlock the lessons of hardship, emerging leaders need two things:
Back in 2003, St. Louis Cardinals baseball manager Tony La Russa experienced a leadership gaffe that gave him insomnia for weeks afterward. The situation: Cardinals veteran Jeff Fassero on the mound, bases loaded and Red Sox slugger Nomar Garciaparra at the plate.