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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

While leading the charge into unknown territory, you could easily freeze as your inner voice screams “Do something!” The solution: Pick something small and plunge in.
At some point, you’ll have to prove that the way you believe in doing things is right. And until you can prove it, you’ll have to rely on people’s perception that things are headed in the right direction.
Here’s a cool question to use during negotiations that might throw your adversary off balance, give you a window into his or her thinking and provide you with a moment of valuable time to regroup and come up with your own response.
Given her strong-mindedness, many people thought former First Lady Eleanor Roosevelt controlled her husband, President Franklin Delano Roosevelt.
When Apple was developing the iMac, Steve Jobs tried out package designs himself.
If you rely on suppliers to stay current on technical matters, perhaps you need to train them. That’s what Ford Motor Co. did last year when it launched the Ford Design Institute, an online training center for the engineers at Ford’s suppliers.
In his youth, Saint Augustine (A.D. 354-430) lived a somewhat wild existence. One night, he and his rowdy friends stole a beautiful little tree from someone’s yard for no reason.
Good leaders encourage both teams and individual stars, even when the dominant culture is oriented toward teamwork.
Don’t overlook this critical factor when you’re negotiating: how the other person feels about the issue at hand.
Provide ‘BlackBerry breaks’ during lengthy meetings.