Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Increase your visibility by agreeing to view presentations at other people’s locations.
Start new alliances on the right foot by discussing your values early on.
Cultivate your most vital business relationships by making one phone call for every five e-mail messages to those contacts.
Make every person you meet feel exceptional by being consistently energetic and attentive.
Avoid the stress that procrastination brings by starting a high-stakes task today.
Try setting up recommendation teams for high-level endeavors.
Effective leaders are steady and unperturbed by daily frustrations. They have what students of Zen Buddhism call an “unmoving mind.”
Never enter a high-stakes negotiation without what negotiating expert Kathleen Kelley Reardon calls BATNA: Best Alternative To a Negotiated Agreement.
Measure yourself against the following traits:
During the Civil War, Confederate Col. John S. Mosby used aggressiveness and surprise to keep Union troops off balance.
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