Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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In your business, all decisions are not created equal. Some are more vital to your company’s overall success than others. That’s why it’s important to identify those watershed decisions, and then put yourself in the right frame of mind.
If you own a second home in a resort area and you’re using the place less often than before, why not turn that beach cottage or mountain cabin into a revenue producer by renting it out? This can turn out to be a tax-efficient strategy.
Customer-service workers are the face of your company, and they’re especially vital at smaller businesses. So, don’t just rely on a résumé and a good first impression to choose such employees.
The ability to engage and motivate employees, followed by the ability to communicate, are the skills that organizations want most in their leaders, says a new study by Right Management Consultants.
After the fall of Baghdad in 2003, looters carried off tens of thousands of antiquities from the National Museum of Iraq. Marine Reserve Col. Matthew Bogdanos has made it his mission to get them back. Here are the leadership traits Bogdanos is applying:
Real leaders look outward to customers, even though it’s easier to focus on what’s happening in-house. Continuous improvement is difficult but not impossible. Here’s how:
Gain insight on how your people would behave in a crisis
Spare yourself the frustration of trying to “quick-fix” negative forces beyond your control
Ensure the success of your next presentation with these three keys:
Reward a job well done with more interesting work
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