Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Back in 1949, psychologist George Kingsley Zipf discovered the
“Principle of Least Effort”: Most people, most of the time, are turned
back by modest hurdles that they could overcome with only a little
effort. Donald Trump consciously applies Zipf’s Principle (also known as “Ziff ’s Principle”) by negotiating in ways that take advantage of the other side’s laziness. Here’s how:
Meet Mike Iaconelli. Not your everyday bass-fishing champion, “Ike” is
from New Jersey, not somewhere in the South, and he listens to rap
music, not Country. Even though Iaconelli has won only the 2003
Bassmaster Classic and an assortment of other prizes and sponsorships,
he threatens to become the Tiger Woods of fishing and blast the sport
beyond its staid, rural roots. Here’s what makes Ike a leader:
Jack Stack invented the Great Game of Business, a form of open-book
management that aims to persuade people to pull together with an
ownership and growth mentality. Here, in a nutshell, are the Game’s main objectives:
Both are important, but management and leadership are different, say experts Warren Bennis and Burt Nanus.
Here’s a simple exercise that can help you derive more from your team. First, write down at random the names of any two people on your team. Then, ask these questions:
Roger Hendrix, now a management consultant in Salt Lake City, served as
mission president of a Mormon enclave in Chile in the early 1990s. He
oversaw several hundred missionaries, mostly young men. Here are some communication lessons Hendrix learned:
If you want your people to feel accountable for results, you’ve got to measure their performance. One solution: Establish a performance contract with each person.
You’ve heard it before: If you’ve never failed, you’ve never really
succeeded. Some of the most accomplished leaders have endured
spectacular flameouts. So, deal with failure and move on.
Heed these do's and don’ts:
Craig Newmark describes himself as a formerly overpaid software
engineer who grew up wearing a plastic pocket protector and thick,
black glasses taped together. One decade ago, he started an e-mail list
of fun events in San Francisco. Craigslist grew and grew. Now, it has 7.6 million users in nearly 100
cities. But early on, Newmark stamped it with his personal code: Don’t
be greedy. Here are three of the conscious decisions that helped make Craigslist what it is today:
Creativity. It’s a fairly new buzzword in business. Now comes research
from Harvard business professor Teresa Amabile to debunk the myths
about it. For the past eight years, she’s run a diary study of hundreds
of managers “to look at creativity in the wild.” Amabile has uncovered these myths: