Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Healthy teams are more productive, and managers can support employee health by creating healthy workplaces. How does yours measure up?
Issue: Several types of valuable HR certifications exist, and new ones emerge all the time, especially in compensation and benefits. Benefit: HR credentials ...
In his essay “Nature,” American poet and philosopher Ralph Waldo Emerson reminds us that we’re surrounded by awe-inspiring beauty every day, yet we rarely take time to recognize and appreciate it.
You probably believe that the best form of negotiating is the win/win style in which everyone gains something. But win/win is probably the worst way for you to negotiate, says negotiating coach Jim Camp. Here’s why:
When President Bush invited the 9/11 Commission into the Oval Office to interview him and Vice President Dick Cheney, he delivered a memorable lesson in the power of controlling the setting of important meetings.

Choosing healthy entrees at business lunches is one of the easiest ways to promote the impression that you’re vital, healthy, active and likely to be around for years.
Arthur Caliandro, senior minister at Marble Collegiate Church in New York, expects full participation from everyone at his weekly staff meetings.

Howard Schultz, later to become CEO of Starbucks, was traveling in Italy when he noticed something:  Italians carried a passion for their strong coffee and the local coffee bars that served it.
Quick and direct communication rules the day in today’s time-pressed working world. But take time to communicate empathetically, not bluntly. Here’s the difference:
Near the end of each year, David Mona would find himself deluged with requests for charitable donations. That spurred him to develop a plan that allocated specified percentages of his Minneapolis-based PR firm’s earnings to a few select charities.