Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Howard Schultz, later to become CEO of Starbucks, was traveling in Italy when he noticed something:  Italians carried a passion for their strong coffee and the local coffee bars that served it.
Quick and direct communication rules the day in today’s time-pressed working world. But take time to communicate empathetically, not bluntly. Here’s the difference:
Near the end of each year, David Mona would find himself deluged with requests for charitable donations. That spurred him to develop a plan that allocated specified percentages of his Minneapolis-based PR firm’s earnings to a few select charities.
Back in 1969, women’s fitness pioneer Lucille Roberts opened her first gym not far from Penn Station in New York. Roberts’ concept (revolutionary for its time) was a women’s exercise facility that catered not to suburban wives but to commuting women who had to sandwich exercise time between jobs and families.
When Volkswagen launched its Phaeton high-luxury sedan to go head-to-head with $70,000-plus models from Mercedes and BMW, it took one of the biggest risks in the history of automotive marketing.
Now that Alexander Hamilton has come roaring back into vogue as a founding father, let’s take a look at the guy who did more than any other to create the United States as the engine of economic power we know today.
Besides being a brilliant war strategist, Gen. Douglas MacArthur also proved a gifted administrator and charismatic figure. To guide his own behavior as a leader, he developed this list of questions:
As newly ordained owner of The Nation, Victor Navasky decided he needed some serious coaching in how to rescue his venerable but ailing magazine.
Hugh Panero’s company, XM Satellite Radio, took a hit on the stock market last year after a well-known technology columnist barbed it in The Wall Street Journal.
When DaimlerChrysler canceled plans to hand over an expected $1.8 billion in bailout money to Mitsubishi Motors, Mitsubishi Chief Executive Rolf Eckrodt resigned on the spot.