Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Robert Crandall headed engineering and manufacturing at Eastman Kodak during the “copier wars” with Xerox back in the 1970s. He faced two problems:
Most business leaders would rather pay a celebrity $1,000 a minute for a “motivational” talk than bring in somebody who’d actually provide hands-on, tactical training, says Steve Salerno, author of SHAM: How the Self-Help Movement Made America Helpless.
Instead of handing out an agenda, start your next problem-solving meeting by providing nothing more than information about the problem. Then, watch how people process it.
Here’s how an American up-and-comer trained for a senior management job at one of Toyota’s U.S. plants, and the four main lessons his training yielded:
When you have to deliver bad news to your people, follow this protocol that medical doctors use to tell patients about dire prognoses:
Ralph Waldo Emerson is usually remembered as an American poet and philosopher, not a career-development expert. Yet, the philosophy of self-reliance that Emerson developed with his friend Henry David Thoreau offers a blueprint for accomplishing remarkable things in life.
Growing up in Texas, the young Ross Perot had never seen a ship or an ocean but knew he wanted to attend the U.S. Naval Academy in Annapolis, Md., because his scout leader had gone there. Perot’s buddies couldn’t understand why he was so determined (read: “stubborn”), but he’d made up his mind.
Sam Cooke and “Little Richard” Penniman were about as different as two African-American pop singers could be. As fate would have it, they toured England together back in the early 1960s. And, when Penniman’s insecurities threatened the tour, it was Cooke who stepped in—quietly—to keep things going.
Asked if he has a favorite hero from the Bible, noted Holocaust researcher and Nobel Peace Prize winner Elie Wiesel names Moses. So, what are we supposed to learn from Moses?
Baseball fans could learn a lot about the game by listening to former major league manager Tony Pena talk about it. Unfortunately, fans of the Kansas City Royals never got the chance. But the way that Pena handled the following situation speaks volumes about his philosophy as a leader.
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