Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Baseball fans could learn a lot about the game by listening to former major league manager Tony Pena talk about it. Unfortunately, fans of the Kansas City Royals never got the chance. But the way that Pena handled the following situation speaks volumes about his philosophy as a leader.
Most people think the key to being productive is working flat-out 100 percent of the time. Not so, says John Zenger, former chairman of the Times Mirror Group.
Gossip gets a bad rap, but it actually helps set norms and lets your people feel as though they belong. In the process, they’ll also sort out who’s trustworthy, talented and reliable, and who’s not. So, recognize the power of social ties to sustain your people during crunch times. Here’s what you can do:
Jorge Posada, Mariano Rivera, Derek Jeter and Bernie Williams. They’re the only guys who’ve played for the New York Yankees throughout the team’s dazzling 10-year run featuring six American League championships and four World Series titles. In a sport where continuity is rare, their friendship reinforces their leadership.
Former Home Dept chief executive Bob Nardelli exemplifies some of the biggest rules of leadership:
Angie Morgan and Courtney Lynch were among the only women in their Marine Corps officer training school. The physical demands were tough, but commanding men who’d never worked for a woman proved tougher. Morgan and Lynch excelled at it and now, they’re teaching other women. Their workshops focus on four Marine-centric ideas:
When a problem doesn’t respond to solutions that have worked for you before, unlock your creativity with these approaches:
Flextime sounded like a good idea at the time, right? Has it become a head­ache for you to keep track of—let alone supervise—your employees with flexible schedules? Has your flexibility turned into a free-for-all? Here's some expert advice on how to make flextime work:
Both Rob and Lisa are good employees, and Maurice knew that when he hired experienced people, he gained access to new ideas. He didn't want to discourage them from sharing those ideas—just to understand when and how they should do so. Here's what Maurice told them:
Surveys often tell us that a full day, or more, of each employee's work­week ends up being unproductive. While it's easy to claim that work­ers are goofing off, smart managers know that they, not their employees, have the most direct impact on team productivity and efficiency. Take this quiz to see how your approach mea­sures up.
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