Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Think of the last time one of your people criticized you. Perhaps it was only implied, but you got the idea. Read these four constructive responses.
When envy, gossip or revenge get going, it doesn't take long for a harmonious team to turn into a miserable crew. Make sure you're not contribut­ing to such problems by playing favor­ites unknowingly.

Your customers expect you to set the bar on customer focus, according to a new survey by the American Management Association and the Human Resource Institute.

Bad hires suck the juice right out of an organization. That’s why you’ve got to hire the right people.
No matter how well you prepare or how hard you work, luck still plays a role in success. Consider the late Cy Feuer and Ernest Martin, who together produced some of Broadway’s monster hits, including “Guys and Dolls” and “How to Succeed in Business Without Really Trying.”

Think the government would run better if agency chiefs behaved more like CEOs? Not according to Good to Great author Jim Collins.
Energize your people, not by expecting them to love everything they do on their jobs, but by finding one or two responsibilities they are wildly enthusiastic about.
Beat dips in your productivity by bringing in people with enthusiasm
Here’s another reminder that you don’t have to reinvent the wheel to succeed:
Keep your life on track the way comedian Tim Allen does, with these three connected lists:
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