Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

At first glance, the federal Age Discrimi-nation in Employment Act (ADEA) appears pretty straightforward: It protects people age 40 and older from employment discrimination based on their age. But the law isn’t as simple as it appears; it affects managers in everything from questions asked in job interviews to assigning job duties. Here’s a description […]
Issue: How do you calculate overtime pay for employees who perform two separate jobs at separate hourly rates?
Benefit: New Labor Department rulings clarify this confusing part of wage-and-hour law. ...
Roslyn Courtney used to think leaders were aloof. What she discovered is that the best ones are down-to-earth, approachable, open and frank. “There shouldn’t be this mentality that the big, important person is on top and the little people are on the bottom,” says the researcher. Here are some other characteristics Courtney has pinpointed in leaders:
Although Native Americans in the late 19th century were fighting a losing battle, they still enjoyed moments of leadership. This is one of them.
When Kevin Rollins took over as chief executive at Dell last year, he arrived just in time to see profits begin to slump. Rollins could’ve blamed a saturated marketplace or other external factors. Instead, he decided that poor management was to blame. In a gutsy upside-down move to shake things up, he asked employees to review their bosses’ performance.
Most leaders think they need to flaunt some grand vision to win over employees, but it ain’t necessarily so, says Tom Davenport, author of Human Capital.
At the end of the 19th century, Buffalo Bill Cody built the most famous Wild West show the world has ever seen … and laid the groundwork for the entertainment business as we know it today. Here’s how he did it:

A new Tax Court ruling that allowed an employee to deduct education-related expenses opens the door for small business owners to do the same.

Gauge your people’s leadership potential by letting them drive you somewhere.
Assess the impression your people leave on customers and clients, with this simple exercise: