Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Most people never heard of Gary Kelly until one of his planes slid off
the runway at Chicago’s Midway Airport in December. But Kelly has been
cleaning up after crashes for a while. For Kelly, leadership means getting the team behind you.
Kelly Slater’s older brother used to turn everything into a contest,
and he always made sure Kelly lost. That, coupled with their drunken
father and angry mother, forged Kelly Slater into a fierce competitor
and a wild man on a surfboard.
What are the most common foibles that cause promising leaders to fail? These are the traps that can bring you down:
It often happens that a leader’s early life tells volumes about his
character. Here’s a story from U.S. Sen. Robert C. Byrd, D-W.Va., about
his first job at a grocery store in Stotesbury, W.Va., a mining town
where he’d worked his way up to meat cutter in 1935.
You’ve probably heard of “Occam’s Razor,” the maxim that says you
should heed the simplest answer to a difficult question. But who is or
was Occam and why should you care?
Ritz-Carlton President and COO Simon Cooper has a simple way of helping his people develop their leadership abilities. When someone has an idea and says “We can do it,” Cooper allows that
person to lead the process, provided that he or she can develop a
After he’d already served as governor of New York, published more than
a dozen books, served two terms as president of the United States and
won the Nobel Peace Prize, Theodore Roosevelt said these words about
Ping Fu’s first 23 years were marked by imprisonment and torture in
China, first as a child and later for dutifully researching, as
assigned, the country’s epidemic of infanticide. Locked for days alone
in utter darkness, she hoped her execution would be quick. Instead, officials exiled her to America.
When he spoke at the opening of his 1964 trial, Nelson Mandela never
denied that he planned sabotage against the white South African
government. In fact, he painstakingly explained his rationale for
violence, having concluded that peaceful means to gaining civil rights
for blacks were not working.
Germany’s new chancellor, Angela Merkel, already is showing skill as a
conciliator in piecing together her coalition government from an array
of bitter rivals. A big part of that skill rests on her mastery of communication: Merkel
doesn’t seek attention, but when she’s got it, she speaks the bitter
truth—die bittere Wahrheit, in German—without being abrasive.