Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

It's hard to find anyone who'll admit to being a "micromanager" — or who'll say anything positive about that breed of manager. But sometimes, we all fit the bill, even when we think we're just being "hands-on" or "engaged" with our teams and their work.
It's not necessarily a bad reflection on you as a manager when one of your team members starts looking for a new job. This is a situation where your skills can really come to the fore — for the employee, the department, the organization, and yourself. Here are the keys to making the most of this situation:
Leadership researcher Robert Hogan says two-thirds of the people in leadership positions in the Western world will fail. “They will then be fired, demoted or kicked upstairs,” says Hogan.
In his new book, Death by Meeting, Patrick Lencioni actually argues for more meetings than you hold right now: daily five-minute updates, weekly tactical reviews, monthly strategy sessions and quarterly, off-site idea festivals.
While other hotel companies have floundered since the Sept. 11, 2001, terrorist attacks on the United States, Marriott has prospered. The reason? Marriott coddles its customers and squeezes its partners.

To astronaut Eileen Collins, leadership consists of four values: technical ability, an understanding of people, openness to new ideas (no big ego allowed), fairness—without even a perception of unfairness.


Offering employees ample pensions and long-term incentives is important, but it can deteriorate into a “prisoner” mind-set. Find immediate rewards for your best people.
Leadership is as simple as a drill sergeant’s welcome to boot camp—and as powerful, says Mark Bender, are tired Army lieutenant colonel whose 24 years of active duty ranged from infantry to intelligence. Here are his 10 strategies to stay hungry and keep your troops moving:
Watch “American Idol” for only 10 minutes and you’ll understand what makes the three judges tick. Each owns a classic leadership style with its own strengths and weaknesses. Here’s what we mean:
The International Association of Conference Centers offers a comprehensive international directory ...